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    Apprentice, Mail - London, United Kingdom - ICBC Standard Bank

    ICBC Standard Bank
    ICBC Standard Bank London, United Kingdom

    Found in: Talent UK C2 - 3 days ago

    Default job background
    FTC
    Description

    Summary

    This role is part of the Global Real Estate and Services ("GRES") department.

    The GRES department is responsible for:

  • Management of ICBCS office leases and office space
  • Mechanical and electrical maintenance within ICBCS office space
  • Facilities services
  • Health and safety
  • Emergency and pandemic planning
  • Management of catering and cleaning services
  • Travel and travel security for ICBCS employees who travel
  • Processing and distribution of post
  • Switchboard and reception services
  • Audio visual support for client meeting rooms, and internal and external events
  • Insurance policies relating to ICBCS office space and contents
  • Support for corporate event planning
  • Provision of GRES services to our affiliate, Standard Bank

    • The GRES department forms part of the Office of the COO ("OCOO") division which encompasses: GRES, Operations, Technology, Client Management Unit, Global Supplier Management, Business Change, Business Management and Regulatory Oversight.

    Job Purpose

    This role will support the Post Room employees with the day-to-day operation of the Post Room and the processes for which the Post Room are responsible.

    Key Responsibilities

  • Sorting of internal/external post and deliveries
  • Delivering parcels and supplies to various areas of the Bank and Standard Bank
  • Ordering stationery supplies, including business cards and day-to-day office equipment
  • Receipting and safekeeping of incoming courier items via Track IT system
  • Arranging and sending UK and international couriers via approved parties
  • Maintenance of print hubs e.g. paper and stationery supplies, housekeeping of print hubs
  • Assisting with staff requests for printing and binding
  • Receipting of client invoices for Finance and Procurement purposes
  • Managing the offsite storage of client documents and files
  • Conducting records management and data analysis via RS Web
  • Dealing with suppliers and internal and external users in person, by telephone and email
  • Providing a high level of customer service to the employees of the Bank
  • Carrying out any other reasonable duties as required by the Post Room team.

    • Preferred Qualifications and Experience

    Knowledge and skills:

  • Previous experience of reaching goals and completing projects
  • Some basic IT skills would be an advantage

    • Desired personal attributes:

  • Demonstrates a keen desire to learn and progress
  • Takes accountability for delivering an effective and efficient service and quality of work
  • Takes pride in work
  • Works well in a team
  • Attention to detail
  • High level of integrity
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