Jobs
>
London

    Snr Customer Experience Manager, AMXL EU - London, United Kingdom - Amazon UK Services Ltd.

    Amazon UK Services Ltd.
    Amazon UK Services Ltd. London, United Kingdom

    Found in: Talent UK C2 - 5 days ago

    amazon uk services ltd. background
    Full time
    Description
    Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business.

    This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

    Key job responsibilities
    Create innovative solutions using data and research to address wider challenges in your organisation
    Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
    Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
    Enhance operational performance on every programme in partnership with your stakeholders

    A day in the life

    As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes.

    You'll use strategic thinking to define and implement an efficient project plan.

    Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

    Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership.

    With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

    About the team
    Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care.

    Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed.

    With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.

    We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe.

    While those of us who work in delivery stations will do some night shifts, most of us work during the day.

    Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

    We are open to hiring candidates to work out of one of the following locations:

    London, GBR

    BASIC QUALIFICATIONS

    • Bachelor's degree
    • Experience using data and metrics to determine and drive improvements
    • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
    • Experience defining program requirements and using data and metrics to determine improvements
    PREFERRED QUALIFICATIONS

    • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
    • Experience leading process improvements
    • Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
    • Relevant experience working in a supply chain, logistics, or operations environment
    • Experience in conceptualising and implementing operational or supplychain management improvements
  • Amazon Business EU Sarl, UK Branch - P97

    Senior Manager, EU AMXL L&D, EU AMXL

    Found in: Talent UK C2 - 5 days ago

    Amazon Business EU Sarl, UK Branch - P97 London, United Kingdom Full time

    As a Senior Manager in Programme Management, you will play an instrumental role in guiding managers across a range of central functions, from logistics to customer service and beyond, and addressing challenges with high potential for innovation across the business. Your work will ...

  • Amazon UK Services Ltd. - A10

    Programme Manager, AMXL Xtra Mile

    Found in: Talent UK C2 - 1 day ago

    Amazon UK Services Ltd. - A10 London, United Kingdom Full time

    At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you'll be an essential part of innovating and transforming our processes. You'll be taking the lead on the design and launch of new programmes for our customers. You'll also ...

  • Amazon UK Services Ltd.

    Programme Manager, AMXL Transportation Planning

    Found in: Talent UK C2 - 12 hours ago

    Amazon UK Services Ltd. London, United Kingdom Full time

    At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you'll be an essential part of innovating and transforming our processes. You'll be taking the lead on the design and launch of new programs for our customers. You'll also ove ...

  • Amazon UK Services Ltd.

    Supply Chain Manager, AMXL EU

    Found in: Talent UK C2 - 5 days ago

    Amazon UK Services Ltd. London, United Kingdom Full time

    Amazon's Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational team ...

  • Amazon Business EU SARL (UK) - H91

    Sr. Technical Program Manager

    Found in: Talent UK C2 - 5 days ago

    Amazon Business EU SARL (UK) - H91 London, United Kingdom Full time

    Amazon Extra Large (AMXL) is looking for a customer focused, analytically and technically skilled Sr. Technical Program Manager to innovate on behalf of customers, build effective solutions and deliver within AMXL delivery and fulfillment . This position will be responsible for b ...

  • Amazon EU SARL (UK Branch)

    Business Intelligence Engineer, AMXL Analytics

    Found in: Talent UK C2 - 5 days ago

    Amazon EU SARL (UK Branch) London, United Kingdom Full time

    Amazon Extra Large (AMXL) is looking for a customer focused, analytically and technically skilled Business Intelligence Engineer to drive effective performance measurement and management, innovation and execution in last mile delivery. This position will be responsible for buildi ...

  • Amazon TA

    BIE

    Found in: Jooble UK O C2 - 17 hours ago

    Amazon TA London, United Kingdom

    Job summary · Love data as much as we do? Want to influence strategy with data analytics at Amazon? We have the career for you. AMXL Strategy team is looking for a Business Intelligence Manager to help build our BI team to own our reporting, metrics creation, KPI definition and ...

  • Amazon EU SARL (UK Branch)

    Trans Planning Analyst, AMXL

    Found in: Talent UK C2 - 12 hours ago

    Amazon EU SARL (UK Branch) London, United Kingdom Full time

    Amazon's Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational team ...