- Join us if you're an organised individual who loves delivering top-notch customer service.
- As a Planner, you will be the main contact for planning and scheduling repairs, ensuring high-quality service and customer care.
- Work in a fast-paced environment where problem-solving skills are key.
- Get ready to spend time on the phone coordinating resources efficiently.
- Previous experience in a customer repair role.
- Ability to interpret data and provide suitable outcomes.
- Understanding of responsive repairs.
- Experience using scheduling tools and resource scheduling software.
- Knowledge of databases such as Capita and 1st Touch.
- Ability to work under pressure and prioritize customer needs.
- Proactive and customer-focused mindset.
- Defined Contribution pension scheme with employer contribution.
- Discretionary Bonus scheme.
- Death in Service benefit.
- 26 days annual leave plus bank holidays, increasing with service.
- Family-Friendly policies.
- Health Cash Plan including dental and optical cover.
- Employee Assistance Programme.
- Health and Wellbeing programme.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development opportunities.
- Volunteering days.
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Maintenance Scheduler - Exeter, United Kingdom - LiveWest
Description
About The Role
This full-time permanent role is based in Exeter.
About The Candidate
To succeed as a Planner, you should have the necessary skills for a Level 1 - Team Member role and meet the following requirements:
No prior experience required, but a can-do attitude is a must.
You may have worked in roles like Maintenance Scheduler or Customer Services.
About The Company
Rewards and Benefits:
About Us
LiveWest offers homes to over 80,000 people in the South West and plans to build over 5,000 new homes in the next five years. We believe in better living for better lives and aim to offer a home for everyone.
We celebrate diversity and are dedicated to fostering an inclusive environment for all colleagues.