Business Support Assistant - Buckie, United Kingdom - Moray Council

Moray Council Buckie, United Kingdom

2 days ago

Description

Job Description

To provide efficient and effective clerical support for the Children & Families Social Work service.

Responsibilities

Provide clerical support for the Children & Families Social Work service.
Undertake tasks and processes to support the work of the Children & Families and Social Work service.
Provide clerical support to the Children & Families Social Work Team.
Participate in the Council's employee review and development programme.

The Individual

Experience

Experience in clerical work including figure work, data entry, word processing, record keeping and filing.
Experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, Intra/Internet.
Previous experience in Local Government and/or a Social Work team and/or an educational establishment or equivalent setting.
Experience of working within an environment that provides services to children.

Education & qualifications *

4 SQA National 5 grades or equivalent at level 3 or above including English and Maths/Arithmetic *
Recognized qualification for word processing, e.g. ECDL or equivalent *
Recognized qualification for spreadsheets, e.g. ECDL or equivalent *
Knowledge of shorthand.

Skills/abilities (general)

High level of accuracy in work.
Ability to prioritize own workload.
Ability to use initiative in day-to-day tasks.
Ability to participate as a team member.
Effective written and oral communication skills.
Ability to deliver a high level of customer care.
Effective organizational and time management skills.
Self-confident and self-motivated.

Skills/abilities (specific to post)

Appreciation and acceptance of, and commitment to the importance of confidentiality.
Experience of operating software applications including Word, Excel, and PowerPoint.
Ability to demonstrate good literacy and numeracy skills.
Ability to identify and suggest improvements.
Flexible and adaptable.
Knowledge of Council policy and procedures.
Knowledge of CareFirst.
Knowledge of social work services.

Inter-personal and social skills

Understanding of and ability to demonstrate key inter-personal skills on the telephone, by email, and face to face.
Willingness to accept direction/delegation.
Ability to develop effective working relationships.
Ability to work in an open plan/shared office.
Flexibility to meet the needs and demands of the service.
Ability to work in different offices depending on the needs of the service.
Ability to work under pressure while meeting deadlines.
Capacity to deal with some emotionally difficult and sensitive situations.

Re-advert of (organization name)

Closing Date 17th May

Starting Salary £23,.15

£12.59 per hour

36.25 hours per week

For further details please contact (person's name)

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