Jobs

    Customer Advisor Training - Caerphilly, Caerphilly, United Kingdom - PHS Group Ltd.

    PHS Group Ltd.
    PHS Group Ltd. Caerphilly, Caerphilly, United Kingdom

    2 weeks ago

    Default job background
    Description
    Customer Service – but without the sales or long hours
    Customer Service Advisor – Caerphilly
    Flexible Full Time hours – 36.25 to 40 hours per week
    Hybrid working after 6 months
    Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. We are phs Group – the leading Hygiene Services provider in the UK. We are looking for the right person to join our Customer Service team in Caerphilly. Do you want a great job helping business customers, without thinking about sales targets?
    Are you comfortable with using a computer and quick at learning new systems?

    If you answered 'Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune.

    No sales targets, no evening working, and no weekend working
    No travelling into Cardiff or struggling to find parking each day
    No car parking charges, and less money spent on fuel
    It's a great place to work, and local to you if you live in or near Caerphilly.

    Your role as a Customer Service Advisor at phs Group:

    Taking calls and building rapport with business customers each day on our contact centre.
    You should be polite and clearly spoken, able to have great conversations (phone and e-mail).
    Basic computer skills are really important We'll help you learn the rest.
    Flexible hours – between 36.25 – 40 hours a week Monday to Friday
    ~ for 40 hours a week
    ~ No weekend or evening working – great hours Monday to Friday
    ~ Flexible training scheme
    ~ Hybrid working after 6 months
    ~ Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.
    Further savings with our phs Direct Online shop
    ~ Free Parking on-site so no parking costs
    ~ Excellent careers opportunities
    ~ Accredited ILM training through external and in-house training
    ~ Apprenticeship opportunities
    ~23 days holiday plus bank holidays off
    ~ Buy / Sell holiday scheme
    ~ Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more...

    phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland.

    We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

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