Clinical & Business System Support Officer Ecare - Truro, United Kingdom - Royal Cornwall Hospitals NHS Trust

Royal Cornwall Hospitals NHS Trust

Verified Company

Truro, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Come on an adventure and join the C&B Team to deliver eCare support.

Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula.

The Electronic Patient Record (EPR) Programme, eCare, will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day.

We believe the people of Cornwall and the Isles of Scilly, and our staff deserve nothing less.

Key to the success of eCare will be the engagement and involvement of service users and staff in building, then delivering the transformation.

Do you have a good general understanding of technology?

Strong MS Office skills?

Great customer care and communication skills?

Enjoy learning and problem solving?

We are expanding the C&B Team for the eCare EPR project and using this recruitment to cover both the project focused support roles and the necessary backfilling of BAU roles.

The Clinical & Business Team provide 2ndline Application support and we are looking to recruit a team to engage on the new eCare EPR.

It is an exciting time bringing in a brand new system and configuring it to meet the clinical needs for better patient care.

We will also be looking to close down many of our older systems with this move.

During the eCare Electronic Patient Record project the workload will need to focus on supporting the project and getting ready for Go-Live.

The team will need to be full time members of the Workstream developing the processes and supporting system design for an agreed area of scope.

The team will be Workstream Configuration Analysts and contribute to the data collection worksheets and testing.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

You will be working within workstreams on eCare and will be part of the wider project teams. It is very much about cross-team working and progressing the project forward. We are expecting eCare to go live in Spring 2025.

You will be well supported by C&B System Specialists and C&B Team Leaders in your role within the Clinical & Business Team.

Please see attached Job Description for further details.