Receptionist (4331) - Cambridge, United Kingdom - Cambridge University Press & Assessment

Cambridge University Press & Assessment

Verified Company

Cambridge, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£22,200 - £26,400

Location:
Cambridge/Duxford

Contract:
Full Time/Fixed Term (12 months)

This is an exciting opportunity for a Receptionist to join a passionate, fast-paced environment providing world class support to our colleagues and customers.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As part of this role, you will:

Provide Warm Welcome to all customers, delivering a consistently high standard ensuring a positive Visitor experience and Customer satisfaction across our Receptions Desks.
Referral point for staff and colleagues within the organisation, supporting the business by providing contact point to all colleagues as and when required.
Managing the arrival and security of all visitors and staff to the organisation, operating badge access system in line with company security policies.
Provide an efficient switchboard service redirecting all calls received to the correct destination ensuring efficient customer service.
Delivering high quality customer service in Reception administration which includes all relevant inboxes, as well as administration of additional tasks within the organisation.
Administration of meeting room bookings process as required, authorising and overseeing customer focussed meeting facilities, managing hospitality requests.
Administration of Pool Cars, bikes and Parking, arranging bookings.
For allocated site, ensure all records and information are up to date.

About you
You will be experienced in Front of House Operation, promoting a Warm Welcome policy.

You will have a pro-active and can-do professional approach to provide a positive visitor experience, being able to multi-task and remaining flexible is key to the role.

To be successful in this role, you will:

Be an effective communicator with ability to remain calm, friendly and professional when working under pressure during peak times.
Have proven experience in a fastpaced People, Hospitality and/or Retail environment.
Be an experienced computer user.
Ideally own transport, ability to work at different locations.

Rewards and benefits
We will support you to be at your best in work and to live well outside of it.

In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

Group personal pension scheme
Discretionary annual bonus
Life assurance up to 4 x annual salary
Private medical and Permanent Health Insurance
Green travel schemes
28 days annual leave plus bank holidays

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location.

We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position._

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. _
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. _

- #LI-SP_