Jobs
>
Coventry

    No experience required - Coventry, United Kingdom - Global Payments

    Global Payments
    Global Payments Coventry, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Customer Service Representative I page is loaded Customer Service Representative I

    Apply locations Coventry, United Kingdom time type Full time posted on Posted 16 Days Ago job requisition id R Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

    Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.

    We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.

    Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

    Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards.

    Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.

    Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients.

    Enters required data into client provided systems and databases.

    Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.

    Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.

    Typically No Relevant Experience Required

    Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.

    Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

    Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

    Interested in learning more about Global Payments and Our Family of Brands?


    NYSE:
    GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally.

    Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

    Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America.

    For more information, visit and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.
    #
  • The loft lounge bar

    Bar Staff Experience Required

    4 days ago

    The loft lounge bar Loughborough, United Kingdom

    Responsibilities: · - Provide excellent customer service to bar patrons · - Take and process drink orders accurately and efficiently · - Prepare and serve alcoholic and non-alcoholic beverages · - Maintain cleanliness and organization of the bar area · - Monitor and manage invent ...

  • Freejobquotes.co.

    Customer Service Sales Advisor- NO EXPERIENCE REQUIRED

    1 week ago

    Freejobquotes.co. Coventry, United Kingdom

    Sales Jobs Vacancy info Title Sales and Retail Trainees Job type Full time Experience Qualification Salary negotiable Job address Town / City Coventry County West Midlands Post Code Start date 19/ 12/ 2013 Job Summary Customer Service / Sales Advisor Responsibilities: · - The Id ...

  • ISS Facility Services

    Experience Cleaner Urgently Required 4 Hours Per

    1 week ago

    ISS Facility Services Leicester, United Kingdom

    Experienced cleaners required for a high standard site. · Must have cleaning experience and be able to travel to **Carlton Park**, Narborough, Leicestershire, LE19 0AL area to the site. · Cleaning experience required of office spaces including toilets and all general areas which ...

  • Avd Appoint Ltd

    Senior BIM Coordinator

    2 days ago

    Avd Appoint Ltd Coventry, United Kingdom Full time

    Senior BIM Coordinator - Coventry - Up to £50,000 + Benefits - Ref 1598 · I am currently recruiting for a Senior BIM Coordinator to work for a key client of mine based in Coventry. Salary up to £50,000 + Benefits. · This company works with industry, educational establishments, an ...

  • Avd Appoint Ltd

    BIM Coordinator

    11 hours ago

    Avd Appoint Ltd Coventry, United Kingdom Full time

    BIM Coordinator - Coventry - Up to £43,000 + Benefits - Ref 1598 · I am currently recruiting for a BIM Coordinator to work for a key client of mine based in Coventry. Salary up to £43,000 + Benefits. · This company works with industry, educational establishments, and the public s ...

  • Avd Appoint Ltd

    Senior Control Systems Engineer

    1 week ago

    Avd Appoint Ltd Coventry, United Kingdom Full time

    Senior Control Systems Engineer - Coventry - up to £60,000 + Overtime + Benefits - Ref 1501 · I am currently recruiting for a Senior Control Systems Engineer to work for a key client of mine based in Coventry. Salary up to £60,000. · The company have been in operation for over 40 ...

  • MTC OPERATIONS LIMITED

    Electrical Maintenance Technician

    1 day ago

    MTC OPERATIONS LIMITED Coventry, United Kingdom Full time

    We are looking for a Electrical Maintenance Technician to join our Estates Team based in Coventry. · The Electrical Maintenance Technician will play a pivotal role in supporting the Maintenance Operations Manager. You will be responsible for carrying out mechanical & electrical p ...

  • MTD Training

    Apprenticeship Trainer

    1 day ago

    MTD Training Coventry, United Kingdom Full time

    MTD Training, an OFSTED-rated Good provider of Apprenticeships, is looking for an experienced Skills Coach to join our dynamic team. If you are seeking a rewarding position in a thriving organisation, this could be the opportunity for you. · The Role - Management Apprenticeship S ...

  • Leaders In Care Recruitment Ltd

    Scrub Nurse

    2 days ago

    Leaders In Care Recruitment Ltd Coventry, United Kingdom Full time

    We are looking for a Monday – Friday Scrub Nurse / ODP in Coventry to join the UK's leading independent provider of Ophthalmic services in a state of the art service with a salary up to £40,501, a 10% bonus every year and excellent benefits · You don't need Ophthalmic experience ...

  • Spain

    PLC Software Engineer

    11 hours ago

    Spain Coventry, United Kingdom Full time

    Job Role: PLC Software Engineer · Location: Coventry · Rate: Negotiable depending on experience · Earthstream are recruiting PLC Software Engineers to join a leading automaton company that specialises in the packaging automation. · The role · The PLC Software Engineer will contr ...

  • Leaders In Care Recruitment Ltd

    Scrub Nurse

    4 days ago

    Leaders In Care Recruitment Ltd Coventry, United Kingdom Full time

    We are looking for a Monday – Friday Scrub Nurse / ODP in Coventry to join the UK's leading independent provider of Ophthalmic services in a state of the art service with a salary up to £40,501, a 10% bonus every year and excellent benefits including a 10% bonus every year · You ...

  • MTC OPERATIONS LIMITED

    HTRC Metrology Technician

    11 hours ago

    MTC OPERATIONS LIMITED Coventry, United Kingdom Full time

    There is an exciting opportunity for a Technician to support Operations within the High Temperature Research Centre Metrology Department based in Coventry. · This role will involve supporting the manufacturing process from initial request through to delivery of components, includ ...

  • Probe UK

    Maintenance Technician

    11 hours ago

    Probe UK Coventry, United Kingdom Full time

    Maintenance Technician, Straight Day Working, Cutting Edge Technology · We are a well-respected employer within our sector and are seeking to recruit proven a Maintenance Technician, to join our established maintenance team who support some of the most cutting edge technology in ...

  • Schindler Limited

    SAIS Inspector

    3 days ago

    Schindler Limited Coventry, United Kingdom Full time

    Company description: · Location: Coventry, England, United Kingdom · Job ID: 75346 · We Elevate... You · Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schi ...

  • Adria Solutions

    Service Engineer

    2 days ago

    Adria Solutions Coventry, United Kingdom Full time

    Service Engineer (SQL) – Warwickshire - 6 Months FTCOur prestigious Warwickshire-based client is seeking a Service Engineer with strong SQL experience. · Working hours: Monday - Thursday - 2 pm -1 am · The Service Engineer will be required to:Ensure the manufacturing team can op ...

  • Elevation Recruitment Limited

    Forecast & Supply Manager

    1 week ago

    Elevation Recruitment Limited Coventry, United Kingdom Full time

    The Order Management Manager - acts as a Forecast & Supply Manager responsible for providing an integrative approach to the customer demand, stock, production control and planning aspects of our Supply chain, working in unison with Sales, Purchasing, Production, Warehouse and Log ...

  • SF Recruitment (Birmingham)

    Temporary Purchase Ledger Clerk

    1 week ago

    SF Recruitment (Birmingham) Coventry, United Kingdom

    Accounts assistant required for a temporary assignment in Coventry. You will be responsible for all aspects of accounts payable process. This role will have responsibility for managing payments in accordance with expectations, balances sheet accruals/reconciliations, supplier rec ...

  • Verto People

    Service Engineer

    1 day ago

    Verto People Coventry, United Kingdom Full time

    Service Engineer / Installation Engineer / Pipefitter / Pipework Engineer required to join a leading engineering supplier of electro mechanical products and services based in West Midlands. · Service Engineer / Installation Engineer / Pipefitter / Pipework Engineer shall be respo ...

  • Arch Recruitment Solutions Ltd

    Service Engineer

    11 hours ago

    Arch Recruitment Solutions Ltd Coventry, United Kingdom Full time

    Service Engineer · Coventry · £25,000 - £32,000 per annum · Days · Permanent Role · Arch Recruitment Solutions are currently recruiting for a Service Engineer for a Manufacturing company based in Coventry. This is a position suited to candidates with a background in a similar ro ...

  • Schindler Limited

    Service Leader

    1 day ago

    Schindler Limited Coventry, United Kingdom Full time

    Company description: · Location: Coventry, England, United Kingdom · Job ID: 75495 · We Elevate... You · Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schi ...