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    Credit Controller - Huddersfield, United Kingdom - BESTWAY WHOLESALE LIMITED

    BESTWAY WHOLESALE LIMITED
    BESTWAY WHOLESALE LIMITED Huddersfield, United Kingdom

    3 weeks ago

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    Full time Administrative
    Description

    This is an exciting career opportunity for a Credit Controller to join our Finance team in Huddersfield This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.


    Hours of work: Monday – Thursday 8.00am – 4.45pm and Friday 8.00am – 4.30pm

    You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.

    Your main responsibilities

    • Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
    • As necessary arrange for the distribution of standard letters and computerised statements in order to bring the matter to the customer's attention
    • The preparation of reports on debt management and credit control as required
    • Prioritise and manage workload to meet key performance indicators
    • Agree, negotiate, and enforce re-payment plans
    • Maintaining contact with clients to ensure invoices are clear for payment
    • Resolving queries both internally and externally around outstanding invoices
    • Liaise directly with 3rd party collection agencies
    • Providing accounts information to internal departments including weekly reports and KPI's

    About you

    • Relevant experience working in a credit control role and ideally in a sales/customer service driven environment
    • Ability to establish and maintain internal and external customer relationships at all levels
    • Calm and professional manner
    • Ability to influence and negotiate
    • Team player with proactive positive attitude
    • A systematic approach and an eye for detail
    • Ability to make judgements on need for consultation and escalation
    • Competent with Microsoft Office products
    • Experience of using finance systems

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