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Alton

    Customer Advisor Training - Alton, Hampshire, United Kingdom - TRI Consulting Ltd

    TRI Consulting Ltd
    TRI Consulting Ltd Alton, Hampshire, United Kingdom

    2 weeks ago

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    Description

    Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.

    Build sustainable relationships and trust with customer accounts through open and interactive communication.
    Customer purchase order processing & invoicing via post, email & online portals

    Keep records of customer interactions, process customer accounts & make sure all data is accurate and up to date.

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; General Administration duties
    Working closely with other areas of the business to ensure a smooth delivery of service.
    At least 1 year's experience in a busy customer service or administration role
    Experience using Microsoft Office (Word, Excel and Outlook)
    Own transport a necessity due to office location #J-18808-Ljbffr

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