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    General Manager - Birmingham, United Kingdom - F1 Arcade HO

    F1 Arcade HO
    F1 Arcade HO Birmingham, United Kingdom

    5 days ago

    Default job background
    Full time
    Description

    At F1 Arcade we've completely revolutionised
    the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with
    socialising at its core, for fans and non-fans alike. F1 Arcade venues provide
    an immersive, state of the art F1 racing simulation experience, gamified for a
    mass audience, with 'best in class'
    hospitality and exceptional venue design, all under one roof - for the ultimate
    night out in the fast lane

    The Role

    As General Manager
    of an F1 Arcade you will be accountable for upholding an exceptional standard
    of execution in a high volume, high-energy,
    high-pressured, activity-based hospitality venue. The Birmingham location is a 14,000sqft space site sitting
    in the heart of the Paradise Scheme,
    a thriving hub of events spaces, restaurants and cafés in
    the centre of the city.

    Reporting to the Director of Operations, the successful GM would take full responsibility for the smooth running of this amazing location with 57 full motion simulators, an incredible champagne cocktail bar, and open kitchen operation.

    Key Responsibilities

    • Promoting and upholding a positive company culture at all times, ensuring the entire team live and breathe the company mission and values.
    • Ongoing development of the management team and departmental heads. Assisting managers with hiring, training and managing the performance of each employee.
    • Inspire and motivate your team, encouraging each team member to be their best self, with pre-shift briefings and pep talks, regular team meetings and open communication with consistent recognition and rewards.
    • Developing and managing site P&Ls with full financial
      accountability.
    • Keenly managing
      the commercial side business
      with a strong focus on driving top line sales by maximizing revenue opportunities with exceptional
      service throughout the guest journey.
    • Planning, coordinating and managing all business
      operations with a clear focus on the agreed Business
      Objectives.
    • Working with the Leadership Team to identify
      both short and long-term strategic commercial goals and developing clear plans to implement them.
    • Determine resourcing requirements and ensure that the venue team is always
      in a position of strength
      and at adequate levels to deliver exceptional hospitality experience on
      every shift.
    • Evaluating business processes and systems, to be constantly improving efficiencies in the operation.
    • Improving internal
      processes and ensuring
      the team works together as a cohesive unit.
    • Ensure there is a prominent senior management presence on
      shift at all times safeguarding that guest expectations are exceeded, and the guest
      experience is at the forefront of everyone's mind at all times.

    Person Specification

    • Must demonstrate the three core values of the F1 Arcade team:
      • Pursuit of Excellence
      • Conscious Integrity
      • Positive Energy
    • Minimum of 3 years' stable experience at GM level in a high volume, wet led operation
    • Management experience in a high quality, service driven food operation
    • Strong financial acumen with a commercial mind

    Beneficial Skills and Background

    • Management experience within a competitive socialising or multi-faceted leisure environment
    • Strong training background
    • Menu development experience
    Benefits
    • Lucrative bonus scheme
    • Company sick pay scheme
    • Professional development


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