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Bodyshop Manager - Cheltenham, United Kingdom - Auto Skills UK
Description
Bodyshop ManagerOTE:
£75,000
Basic Salary:
£45,000
Location:
Cheltenham
We are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
The successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey.
This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle.
Responsibilities of a Bodyshop Manager
Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities.
Skills and Qualifications of a Bodyshop Manager
Strong organisational skills
Flexible work attitude
Ability to effectively deliver site performance and profitable growth
Excellent leadership skills, technical expertise.
Strong communication skills for customer service and team communication.
Strong leadership qualities
Experience in the Managerial position in a Bodyshop or similar environment
If you think you are a good fit for this Bodyshop Manager role, please contact Skills and state reference job number 47191
Don't worry if your CV is out of date. Get in touch and we can work that out later.
As well as this Bodyshop Manager role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including:
Bodyshop Manager, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Workshop Controller,
