- Knowledge of the Truck Tyre fleet market desirable but not essential.
- Office 365 Knowledge
- Professional qualification in Customer Service desirable.
- Previous experience in a customer service role.
- Experience of working as part of a team striving towards excellence.
- Only seeking applications from those that live in the Plymouth area or a commutable distance of Ivybridge.
- Role is remote based after successful completion of training at our head office in Leemill, Ivybridge. (6-8 weeks minimum)
- £23, £11.45)
- Must have the right to work in the UK.
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · : Monday to Thursday._ · Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Tsu Call Handler
2 weeks ago
Continental Lee Mill, United KingdomYour tasks · , & : Monday to Friday._ · Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instruction ...
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Tsu Call Handler
2 weeks ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tsu Call Handler
3 weeks ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
3 days ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
-
Tsu Call Handler
3 days ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tsu Call Handler
1 week ago
Continental Ivybridge, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tyre Breakdown Call Handler
2 weeks ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Call Handler
1 week ago
Carbon saving group Plymouth, United KingdomCall Handler · The Role: · - Making and receiving telephone calls · - Administration · - Liasing with colleagues & external third parties · - Scheduling · **Requirements**: · - Confident using the telephone · - Experience of using the telephone in a work environment · - Office wo ...
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Tyre Breakdown Call Handler
2 weeks ago
Continental Lee Mill, United KingdomYour tasks · We are looking for a call handler for our night team. · 34 hour contract. Working 12 hour shifts, 4 on - 5 off, 5 on - 7 off. On the following pattern: · Thurs , Friday , Sat , Sunday · - 5 Off. · Sat Sunday Day, Mon , Tues , Weds off. · Respond to customer requests ...
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Tsu Call Handler Night Team
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler Night Team
3 weeks ago
Continental Lee Mill, United KingdomYour tasks · Required to work 12 hour shifts across the following rotation: · - 4 on 5 off, 5 on 7 off:_ · Thursday Friday Saturday Sunday days Off, Saturday & Sunday , Mon Tuesday Wednesday days off. · - Respond to customer requests for tyre related breakdown assistance (job tak ...
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Maintenance Call Handler
2 weeks ago
Clever Student Lets Ltd Plymouth, United Kingdom**Maintenance Helpdesk - Full Job Description** · **About Clever** · We're searching for a super organised, efficient individual with an understanding of Property Maintenance to come and join our team & play an important role in a busy Student Lettings company. · Your communicati ...
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Tsu Call Handler Night Team
6 days ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Call Referral Handler
2 weeks ago
Devon Partnership NHS Trust Exeter, United KingdomJob Purpose The Call Referral Handlers within the First Response Service help to underpin all of our clinical activity, meaning this dedicated and enthusiastic 24/7 workforce is vital to the delivery ofa high standard of care. As the post holder will provide comprehensive adminis ...
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Call Referral Handler
1 week ago
Devon Partnership NHS Trust Exeter, United Kingdom**Call Referral Handler All Age Access and First Response Service** · **_24/7 shift pattern including weekends and night duty _** · **Are you someone looking to start a career in one of the UKs most respected mental health trusts?** · **Would you like to do a job that makes a dif ...
TSU Call Handler - Lee Mill Industrial Estate, United Kingdom - Continental
Description
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.
Please only apply if you live in or within a daily commutable distance of Plymouth. We areonlyseeking local candidates in the Plymouth area due to the requirement of successful candidates undergoing 6-8 weeks office based training.
Successful candidates after training will be required to work the following shift patterns, completing a week of each on a three week rotation:
_ , & : Monday to Friday. _
Duties:
Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales.
Delivers a high level of Customer Service on all calls.
Adheres to company work instructions and compliance measures.
Ensures a high level of data quality.
Maintains company quality standards at all times.
Communicates effectively on all levels.
Makes timely decisions within level of authority.
Escalates all issues falling outside of the above for approval / decision.
Uses own initiative when required.
Carries out administrative duties accurately when required.
To undertake other reasonable duties as required from time to time in support of the effective running of C360
Ready to drive with Continental? Take the first step and fill in the online application.
