Golf Retail Assistant - Sutton Coldfield, United Kingdom - The Belfry Hotel & Resort

The Belfry Hotel & Resort

Verified Company

Sutton Coldfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a fantastic opportunity for a Retail Assistant to work in our dynamic team at The Belfry, England's leading Hotel and Resort.

We have 320 bedrooms, Rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf.

We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in June 2023, and continuing with the launch of new training and development opportunities and incentives.

Golf and Retail

The Belfry is synonymous with golf and has hosted the Ryder Cup four times - more than any other venue in the world.

Our world class golf courses have produced some of the most dramatic moments in the history of the sport.

They attract players from the UK and beyond looking to relive the Ryder Cup magic, improve their game, and to make use of the unrivalled state-of-the-art golfing facilities.

We have the largest on-site Golf retail shop in Europe, stocking the latest golf kit from some of the sport's biggest brands including Taylor Made, Callaway, Ping and Titleist for both men and women.

Salary

The on-target earning potential for this role is £ £10.85 per hours compromising of a base hourly rate of £ £10.42 plus a qualified estimate of £0.

43 gratuities per hour

About the role

Set within the busy Golf shop, you will deal with all customer enquiries in a friendly and professional manner, drive revenue and take opportunities to recommend relevant products whilst providing excellent guest service.

Key responsibilities of this role include:

Assisting with the daily operation of the shop floor
Ensuring excellent service, meeting and greeting customers
Maximising revenue, advising customers and sharing your knowlegde
Maintaining fantastic merchandising standards throughout the shop
Maintaining product knowledge
Assisting with returns and other general enquiries

About you

Experience in golf retail either as part of a Golf Club or standalone sports business
Exceptional customer service and communication skills
Passionate about working in a high quality retail environment that celebrates individual and team success

Belfry Benefits

Wellness

Discounted gym membership and access to teamled fitness sessions, such as our Belfry running club
Team social events throughout the year
Belfrywide wellness programme with external speakers, focusing on 'mind, body & soul'
The Burnt Chef Project partnership, offering unlimited, fullyfunded counselling and mental health support
Wagestream access to all employees track earnings, saving accounts, and access to wages when you want
Healthcare schemes: life assurance, 24hour GP, health cashplans
Employee Assistance Programme
The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing some appreciation

Long service awards
Additional paid holiday for long service
Reward Vouchers
Free meals on shift in our canteen
Annual Belfry awards
Team appreciation events
Fantastic resort discounts across restaurants, bars, retail, and golf
Bed & Breakfast from £35 per room
Free staff parking
Subsidised taxi service for those who don't drive
Livein accommodation for up to 3 months
Relocation bonuses

Learning & Development

Excellent training and career opportunities
Internal career pathways programmes
Access to The Belfry Campus Learning
Commitment to developing our team through apprenticeship programmes

Making a difference

Belfry ESG committee, dedicated to delivering an environmentally sustainable business
Supporting industry, local and national charities
Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes

INDHOTEL