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    Regional Service Engineer - Southampton, United Kingdom - Cameo Consultancy

    Cameo Consultancy
    Cameo Consultancy Southampton, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description


    As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers.

    Within this role you will predominantly, maintain and repair across the South East covering Kent, Sussex, Surrey and Hampshire.

    This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.


    Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.

    Key Responsibilities for the Senior Regional Service Engineer

    Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
    Serve as a custodian of the Kärcher brand, embodying the values in all interactions
    Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
    Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
    Complete work orders promptly and accurately, maintaining meticulous records
    Manage stock in accordance with customer requirements, ensuring optimal inventory levels
    Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
    Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
    Develop positive relationships with customers and internal teams
    Participate in on-the-job coaching and personal development activities
    Qualifications and Experience for the Senior Regional Service Engineer
    Formal mechanical/electrical qualifications are requiredExperience, attributes and skills required for the Senior Regional Service Engineer

    Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
    Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
    Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
    Excellent communication skills and ability to work effectively in a team environment
    Strong organisational skills with the capacity to manage multiple tasks efficiently
    A full UK driving license is essential, with willingness to travel and stay overnight as required
    Passport for potential training in Germany is preferredWhat's in it for You

    This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.

    The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.

    You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more
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