Application Officer - London, United Kingdom - Cleantech People

Cleantech People

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**What's involved with this role:

Job Ref:
Southwark RQ1219507

Key Responsibilities:

Register and assess housing applicants on the Housing Registrations database, to make a final decision on their eligibility to join or remain on the Housing List in accordance with Council policy, procedures and housing legislation.

Provided detailed advice to service users and external agencies regarding priority for housing as outlined in the Council's allocations scheme and relevant to their circumstances.
Provide information and support, including training to internal departments on the Council's housing registration policies and procedures.
Assist in the development of fraud prevention measures. Make referrals to relevant departments other Local Authority, Housing Associations and agencies.
Deal with enquiries and complaints form the public, other departments, division and other local authorities/agencies including senior management and assisting in the provision of information for elected representatives, and provides response to freedom of information request.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional
information for clarity.
Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:

Knowledge:

Knowledge of housing legislation as it affects local authority lettings schemes, tenancy matters and homelessness duties including knowledge of relevant Codes of Guidance, case law and good practice

Experience:

Must have experience of administration and word processing.

Experience of inputting and validating data on a computer
Must have prior experience of preparing statistical information desirable
Experience of service delivery to applicants in housing need desirable

Skills & Abilities:

Ability to communicate effectively, orally and in writing including active listening
Ability to deal sensitively and effectively with problems and issues raised by clients and staff.
Ability to analyse complex issues and written material quickly, to think creatively about problems and identify solutions
Ability to work effectively and openhandedly with people from diverse backgrounds and circumstancesrs including children, in the context of the Idea Store.
Ability to plan and organise own work to achieve tasks within tight deadlines

ALD
**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please