- Support and coach the team toensure they reach their potential in both the shop andkitchen
- Support the training pathways to ensuretraining happens on time
- Lead by example and behandson when required
- Assign duties amongstteam members to match individual productivity rates skill sets andcurrent responsibilities
- Coach the team forgood performance by offering good regular feedback andpraises
- Lead the Speed of Serviceprinciples
- To ensure the team consistentlyfollows the 6 Key Pointsof Service
- Follow theMBWA principles
- Empower the team to deliverengaging Joy of Pret activities
- Role model the3Bs and empower the team to Be Kind Be Honest BeGenerous
- Ensure the Coffee Calling System isfollowed efficiently
- To ensure all Marketplaceorders are prepared promptly andaccurately
- To ensure the team consistentlydelivers delicious food by following the 6 Key Points ofProduction
- To ensure the 11Step ProductionProcess is always followed to guarantee our customer safety andthat each product is accurately made andlabelled
- To always follow the ProductionPrinciples putting customers needs first and never compromising onquality or freshness
- Ensure How to Cards areused and followed consistently to deliver Pretstandards
- Ensure Line Checks are carried outsuccessfully and any improvement needsactioned
- To ensure no Made to Sell (MTS)rejects are on display in our Langars
- Tocontinually develop the teams knowledge about the quality of ourfood and coffee
- To ensure our Barista PreparedDrinks are made by trained employees consistently and to thehighest standard
- To make sure Food Safety andHealth & Safety Standards are consistently followed tomaintain the safety of the team andcustomers
- To ensure that all safety checks arecorrectly monitored and recorded
- To takecorrective action immediately on issues that affect customers theteam or sales
- To ensure the shop is clean safeand the equipment is always well maintained
- Tofollow the Managing by Walking Around (MBWA)principles proactivelymonitoring Pret Standards and seeing the shop through the customerseyes
- To demonstrate due diligence and reportand escalate any quality issues
- To maximise sales labourefficiency and profit through the support of the Big 4 (ForecastingRota Ordering& Production)
- Carry outordering accurately and in line with thebusinessneeds
- Lead monitor and follow up on MysteryShopper requirements
- To ensure good stockcontrol by following the 7 Steps ofUnaccounted
- To ensure Prets Financial Standardsare always followed to minimise risks and ensure teamsafety
- To always follow merchandisingguidelines and to ensure marketing is used effectively to drivesales
- To always follow merchandisingguidelines and to ensure marketing is used effectively to drivesales
- Support the execution of successful foodlaunches
- Encourage clear and engagingcommunication between the kitchen and FOH to ensure business needsare met
- To support Marketplaceopportunities
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Shift Leader - Woking, United Kingdom - K&Z Holdings - Pret A Manger
Description
Hi
We are looking forkitchen experienced supervisor to be able to run shift at nightwith 3 more people.
Our pay 12.25 ph1.50 night shift premium . Also after successful probation periodyou will be eligible for 1.25bonus
Pret A Manger Shift LeaderKitchen
THE RIGHT PRETPEOPLE
AMAZINGSERVICE
DELICIOUS FOOD ANDDRINK
WELLLOVEDSHOP
SHOPPROFITABILITY
GROWINGSALES
Thisrole is only open to applicants within the UK or who already holdthe right to work in the UK we are not able to sponsor VISAs atthis time.