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Senior IT Support Engineer - Chessington, Surrey, United Kingdom - MFK Recruitment
Description
We have an excellent opportunity for a Senior IT Support Engineer to join our client in Chessington, Surrey.My client is extremely keen on having motivated employees keen to progress in their careers and learn new technologies.
The Senior IT Support Engineer will pick up any issues the 1st Line team cannot resolve.
The Senior IT Support Engineer will primarily be based at my client's office in Chessington. You may be required to visit a customer's office from time to time.
Technical Skill Requirements:
Operational knowledge of ICT hardware & software & the integration of the twoOperational knowledge of Windows and Mac OS environments (Windows 10 & 11 / Mac OSX / iOS) & Windows Server /2016/2019/2022/Azure, Active Directory, DHCP, DNS, M365, Google WorkspaceWorking knowledge of mobile devices and MDMs – Android / Windows / iPhone - Meraki MDM/LightspeedWorking knowledge of VMWare ESXi and Hyper VStrong knowledge of Group Policy managementStrong knowledge of User profiles, Roaming & MandatoryTechnical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone) - desiredWorking knowledge of common user applications: including Microsoft Office applications (2019 and 365), All common web browsersEstablished skillset for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently designing topologies, managed Wi-Fi systemsWorking knowledge of Audio-Visual systems to include – audio hardware/projectors/TVs/Interactive Whiteboards / Interactive ScreensAbility to identify & replace faulty hardwareAbility to confidently use Microsoft WDS / MDT deployment software (or SCCM/Intune)
Personal Skill Requirements:
PunctualWillingness to learn new skillsWillingness & adaptability in tackling the variety of tasks arising in a school environment as well as business & home environmentsAbility to use your initiative individually & to work as part of a teamTo be meticulous, methodical & logical in completing tasks & in making decisionsAbility to take a lead role in small to medium-sized projectsComfortable in surroundings of various age groupsAbility to build & maintain a rapport with clientsHigh Level of Customer Service Skills
