Telemarketer (30957) - United Kingdom - Crown records management

Crown records management United Kingdom

2 weeks ago

Description

Requisition ID 30957- Posted - EMEA - United Kingdom

Crown Worldwide Group currently has an opening for a Telemarketer to be based at our Crown Workspace Office Wolverhampton.

The Crown Worldwide Group is a collection of businesses providing mobility, relocation, logistics and storage services to corporate and private customers all over the world. We've been moving people's lives for over half a century, always putting people at the centre of everything we do. We have a proud history in global logistics but we're also looking to the future, investing in smart technology, growing our businesses internationally and staying ahead of the curve. We promote diversity and inclusion in the workplace, hiring motivated and skilled people and inspiring them to do the best work of their lives. We operate in a socially responsible way, considering the environment and the communities we work in through our CSR program.

Crown Worldwide Group currently has an opening for a: Telemarketer.

You'll be responsible for developing new business opportunities across Workplace Consultancy and Office Relocation/ Furniture sectors of our business as well as leading a team of Tele sales executives supporting our other Workspace propositions.

This is primarily a non-client facing role that relies on building relationships via telephone/email/online although there will also be opportunities to attend networking and marketing events.

Portal Management:

Monitor and engage opportunities through external publications. Manage lead source including feedback on data generated.
Develop Tender/RFP/RFI opportunities for consideration with Head of Divisions and action accordingly.

Research:

Research and monitor opportunities for Crown Workspace & Crown Worldwide.
Develop a network of third-party suppliers aligned to opportunity.

Database Management:

Update new and existing client's accounts within the CRM system through regular contact with account contacts.
Add relevant information from external sources to CRM system, building history and client intelligence.
To keep database updated for marketing campaigns.
Research and identify potential targets.
Build relationships with existing clients.
Build relationships with key decision makers, suppliers and clients.
Work alongside each division of Crown Workspace to identify additional opportunities.
Proactively market the services of each division.
Provide regular progress reports, as directed by the Head of New Business.
Target calls per day to be made - minimum 40-60 calls per day.
Secure 10-15 appointments per month. Track outcome report on revenue.
Develop a Brand Ambassador position for Crown Workspace on the telephone and via email/online correspondence.

In addition:

Arrange Sales team appointments, introductions and surveys.
Support the Head of New Business and take a full and active role in all aspects of the department.

Skills & Experience

Great Account Management skills; very organised and flexible
Resilient and Creative
Ability to Measurably Develop Team Further
Excellent telephone and inter-personal skills
Experienced in MS Excel, Word and ACT or other CRM systems
This role requires a highly motivated individual

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

We are CARING about people and their experience
Always DETERMINED to do our best and to always keep improving
We are genuinely THERE when our customers and colleagues need us
We encourage the SHARING of knowledge amongst each other
We continuously remain OPEN-MINDED to stay innovative

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

Obligation of Confidentiality

The Employee agrees to treat as confidential all information supplied by or on behalf of the Company in connection with the Company's business and all other confidential aspects of the business as defined in 'Confidential Information'.

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