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    Technical Consultant - London, United Kingdom - Salesforce

    Salesforce
    Salesforce London, United Kingdom

    2 weeks ago

    Default job background
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    Description

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

    Job Category

    Customer Success

    Job Details

    About Salesforce

    We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

    Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

    And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

    If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

    MuleSoft's Professional Services team works across every technology and system to deliver solutions to customers in every industry.

    As a Senior Technical Consultant on our Global Services Delivery (GSD) team, you will work hands-on with our customers and partners to address critically important business challenges using MuleSoft's Anypoint Platform.

    You will provide technical guidance on MuleSoft implementation projects, evaluate the customer's technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns.


    As a subject-matt guide in the field, you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management.


    What you'll achieve:

    3 months:
    Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement

    Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training

    Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches

    Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges


    12 months:
    Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle

    Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing

    Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs

    Supply to technical brown bag sessions and publish reusable content to the field

    Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

    What you'll need to be successful:
    Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

    5+ years of relevant hands-on development experience implementing integration solutions

    Hands-on integration development experience with MuleSoft.

    API Management solutions (Apigee, Mashery, etc)

    one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. , NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)

    Confirmed experience implementing multiple technical integration project SDLCs (Software Development Process) end-to-end

    Validated ability to optimally conduct solutions within a diverse technical team of client, SIs, contractors, and internal teams

    Give integration artifacts to internal initiatives to enrich services organization practices

    Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management

    Experience developing, profiling, and fixing Java application code and automated testing tools

    Experience in completing technical design documentation and technical reference materials for client/internal consumption

    Ability to travel if needed (varies depending on project and business needs)

    Accommodations


    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

    We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.

    We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

    Applicants are welcome to opt-in to the interview scheme as part of the application process.

    If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

    Posting Statement

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

    We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

    Learn more about Equality at and explore our company benefits at .

    Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

    Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

    Salesforce welcomes all.
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