First Line Support Technician 6015 - Newcastle-under-Lyme, United Kingdom - Brampton Recruitment

Brampton Recruitment

Verified Company

Newcastle-under-Lyme, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Proven first-line support experience
A personable individual who can easily build rapport over the phone with clients
Someone who has the technical ability to discuss issues with end users

Our client is seeking a personable individual who has a great eye for detail to work within a team providing 1st Line support to clients within Staffordshire and surrounding areas.

This 1st Line Support role will be an office-based role and will be providingremote office support to an extensive client base.

Job Description:

Providing remote support to clients, to support with any breakdowns or errors
Supporting a wide range from Windows 10 through to Service 2019, Exchange, and Office 365 tendencies
Working in the team to resolve any issues that clients may have arisen

- the role could develop so that you are also attending site visits

Proven firstline support experience
Someone with a keen eye for detail
A personable individual who can easily build rapport over the phone with clients
Someone who has the technical ability to discuss issues with end users

Hours:
Monday to Friday 8:30 am - 6:00 pm

Salary:
£21,000-£23,000

Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.