- Analyses and applies policy coverage accurately to all assigned claims.
- Investigates assigned claims.
- Negotiates and settles claims proactively in accordance with Company guidelines and best practices.
- Reserves claims accurately in accordance with Company guidelines and best practices.
- Ensures that Company service standards are upheld.
- Maintains data accuracy.
- Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and service standards are met.
- Authorises claim payments and reserves within agreed claims handling authority.
- Provides technical advice. Develops and maintains effective business relationships both externally and internally.
- Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
- Assists Senior Claim Professionals and others with larger and more complex claims, where required.
- Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines.
- Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills.
- Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority.
- Preferably has experience in claim handling environment.
- Is capable of handling claims competently in line with required technical standards, best practices and service level standards.
- Intermediate communication skills.
- Intermediate business perspective.
- Intermediate ability to build collaborative relationships.
- Intermediate openness to influence, flexibility.
- Demonstrates intermediate accountability and credibility.
- Intermediate ability to think analytically and strategically.
- Advanced customer focus.
- Intermediate ability to exercise sound judgment and decision making.
- Intermediate ability to work effectively as part of a team.
- Preferably currently working towards ACII qualification
- Minimum of 5 GCSEs (or equivalent) including Maths and English.
- Some prior insurance related activity experience ( paralegal, insurance operations, insurance broker).
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
-
Claims Handler
15 hours ago
Team One UK recruitment Redhill, United Kingdom£21,500 - £22,500 per annum · Redhill, Surrey · Permanent, full-time or part-time · We are looking for Claims Handlers to join our respected client in Redhill. You will handle inbound calls and provide excellent service to customers in this hybrid remote role. Full training provi ...
-
Claims Handler
1 week ago
Unum Dorking, United KingdomJob Posting End Date: August 24 · **Who are we?** · We are Unum - one of the UK's leading employee benefits providers. · We've been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families. · With a ...
-
Claims Handler
2 days ago
Cavendish Maine Recruitment Leatherhead, United KingdomA highly successful and ambitious specialist insurance business has a requirement for a Claims Handler to join a specialist Claims team in Leatherhead. · **About the Role**: · Working as a Claims Handler in their Leatherhead office, you will be required to provide an efficient se ...
-
Customer Service Claims Handler
1 week ago
AXA Partners Redhill, United KingdomAt AXA Partners, we have an exciting full time, permanent opportunity for a Customer Service Claims Handler to join our hard-working Dedicated Services Team. As we strive to give our employee's work/life balance, this role involves a mixture of home and office working with your b ...
-
Claims Handler
1 week ago
Idex West Sussex, United KingdomWe are partnered with a long-standing client who are looking for a Claims Handler to join their business. · The role will form part of a new team set up which will be based on the South Coast of England - ideally in West Sussex. This is an exciting time to join this MGA as you wi ...
-
Claims Handler
1 day ago
Unum UK Crawley, United KingdomClaims Handler · Office Location: Dorking Milton Court, Dorking, RH4 3LZ · Hybrid · 2 days per week in office · **What will you bring?** · We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. We are ...
-
Claims Handler
4 days ago
Prestige VIP Croydon, United Kingdom**Position: Claims Handler** · **Department: Engineering Team** · The Boiler Company & Smart Plan are a rapidly growing industry disruptor within the Home Emergency market. We have over 10,000 customers and are expecting to grow to over 20,000 within the next 12 months. Our custo ...
-
Commercial Claims Handler
3 days ago
CKB Recruitment Whyteleafe, United KingdomWe are currently working with a local broker that is part of a very successful insurance group who are now looking to add an ambitious Claims Handler to its Claims team, to work on commercial claims with a clear focus on Fleet claims. · This firm specialises in providing bespoke ...
-
Claims Handler
1 week ago
Lloyd Recruitment Services Ltd East Grinstead, United KingdomLloyd Recruitment Services are pleased to be working with a leading business who are in search of a Claims Handler to join their growing team. · **The role**: · Our client is seeking an experienced Commercial Claims Handler to join a growing, successful team. You will be responsi ...
-
Claims Handler
2 days ago
Lloyd Recruitment Services Ltd East Grinstead, United KingdomLloyd Recruitment Services are pleased to be working with a leading business who are in search of a Claims Handler to join their growing team. · **The role**: · Our client is seeking an experienced Commercial Claims Handler to join a growing, successful team. You will be responsi ...
-
Claims Handlers
1 week ago
Floss Agency Croydon, United Kingdom**Job Category**: · - Financial, Legal & HR**Job Title**: · - Claims Handlers - Hybrid working**Job Reference**: · - LH**Job Location**: · - Croydon, Surrey**Job Salary**: · - 24K to 35K PA**Job Type**: · - PermanentDo you have current or previous claims handling experience and a ...
-
Claims Handler
1 week ago
Kingston Hospital NHS Foundation Trust Kingston upon Thames, United Kingdom**Band 5 Claims Handler** · The post-holder will work in a team handling all the claims received by the Trust. You will liaise with staff at all levels of the organisation, and be the key point of contact with NHS Resolution, to undertake claims investigations. · We are looking f ...
-
Claims Handler
1 week ago
MBA Group London, United Kingdom**Short Description **Property Claims Handler · **Full Job Description **MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Property Claims Handler **in Croydon. The client is an industry heavyweight with a reputation for ...
-
Claims Handler
1 week ago
Claims Recruitment Services Watford, United Kingdom**Claims Handler** · **Watford** · **Negotiable Salary + Benefits** · Our client is a highly successful, growing and customer-centric disaster response business with a fast-paced environment, a company that cares about delivering quality over quantity, and ensuring the success an ...
-
Claims Handler
1 day ago
RSA Bromley, United Kingdom**Introduction** · At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a ...
-
Claims Handler
1 week ago
Get Staff Hove, United Kingdom**Claims Handler - Hove - £22,000 - £25,000** · **Claims Handler Package Overview**: · - Full-Time Hours of Work (8.30am-5.00pm) · - Excellent Progression and Training Opportunities · Get Staff Recruitment are delighted to be working with a successful and growing Insurance broker ...
-
Claims Handler
1 day ago
Hirel ltd London, United KingdomAs a Claims Handler in Complaints and Legal, you will be responsible for managing and resolving claims made against the company. This includes claims related to clinical negligence and those related to personal injury and public liability. You will play a crucial role in ensuring ...
-
Claims Handler
4 days ago
Acorn Insurance Sevenoaks, United Kingdom Full timeJob Title: Claims Handler · Location: Sevenoaks · Salary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annum · Job Type: Permanent, Full Time · Due to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims departmen ...
-
Claims Handler
1 week ago
Direct Line Group Bromley, United Kingdom**About Us** · At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services i ...
-
Claims Handler
4 days ago
RSA Horsham, United Kingdom**Claims Handler - 12 month FTC** · At RSA our inspiring colleagues are at the heart of what we do best helping people, businesses and society prosper in good times and be resilient in bad times. We are a proud member of the Intact family, we're part of something bigger with a pr ...
Claim Handler - Redhill, United Kingdom - Travelers
Description
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
ClaimTarget Openings
1What Is the Opportunity?
We are currently recruiting for a Claim Handler to join our team in Manchester or Redhill on a permanent basis. We are looking for someone with experience handling first party claims for motor and property as well as injury. This is a brilliant opportunity for someone looking for their next claims role to grow and develop their skill set.Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion.
This role is eligible for a £3000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.
What Will You Do?
Be Committed, Be Connected, Be Creative and Be Energised – these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work.
To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments.
What Will Our Ideal Candidate Have?
What is a Must Have?
What Is in It for You?
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.