- Answer service calls, book in and price work
- Organise and distribute work and job cards to engineers and apprentices in a timely manner
- Review job cards and work closely with the warranty team
- Manage work in progress
- Invoice jobs in a timely fashion; 3 days for warranty,10 days for retail, no jobs older than 60 days
- Work to company response times; breakdowns in 4 hours, routine repairs in 2 days, services in 7 days
- Approve daily timesheets
- Organise the emptying of skips and removal of waste oil and filters
- Maintain safety standards and implementations of company policy and procedures
- Complete monthly depot and van inspections
- Manage engineers and always ensure a tidy workshop
- Confidently lead a team of engineers and apprentices
- Develop and manage the team to strengthen productivity and quality control in the workshop
- Be on hand to support engineers with technical queries and problem solving
- Mentor the apprentice engineers on an ongoing basis
- Work closely with the parts and sales teams
- Ensure compliance with all health and safety procedures and promote a safe working environment
- Flexible and positive outlook with an outgoing approach to work
- Maintain a clean and tidy depot, workshop, and engineer vans
- Relevant experience and qualifications e.g., City and Guild, NVQ or SVQ qualifications in an engineering discipline
- At least three years' experience as a technician
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
- Ability to prioritise tasks and work well in a busy environment, plus strong attention to detail
- Great customer service skills and the ability to build rapport with our customers
- Good IT skills and working knowledge of Microsoft applications
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Soft Services Area Supervisor
6 days ago
Phosters Ltd Carlisle, United KingdomWe are looking for a Area Supervisor in our soft services division. · This is a mobile position based in & around Preston/ Carlisle and surrounding areas to cover multi national sites and to supervise a team of cleaning operatives based on these sites. The area and sites you woul ...
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Assistant Service Supervisor
5 days ago
Scot JCB Group Carlisle, United KingdomWe are looking for a skilled Assistant Service Supervisor to join our team in Carlisle. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, and assisting the Servi ...
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Contracts Supervisor North West
1 day ago
GHC Recruitment Carlisle, United Kingdom Full timeContracts Supervisor – North West · We have an opportunity for an experienced Contracts Supervisor to cover the North West Region to join a well established Offsite manufacturer of Construction Products. · You will be joining a thriving and growing family owned company that can ...
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Cover Supervisor
1 day ago
Step by Step Education Carlisle, United Kingdom**Cover Supervisors are needed** · Step by Step is currently looking for an enthusiastic **Cover Supervisor** to join our team of supply Cover Supervisors that live in Carlisle and the surrounding areas. · A background or degree in science, English, TEFL, or sports would be benef ...
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Day Centre Supervisor
1 week ago
Cumbria Cerebral Palsy Carlisle, United KingdomWe're looking for a qualified and competent individual to act as Call Center Supervisor and manage the internal workings of our Call Center. This includes managing sales and performance evaluation, providing feedback to staff, recruiting and training new Call Center Representativ ...
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Shop Supervisor
23 hours ago
Eden Valley Hospice Carlisle, United KingdomDo you have a passion for retail and want to work for an organisation where your hard work and dedication will have a direct impact on patient care provision to local children and adults? · We're looking to recruit a Shop Supervisor role to cover both planned and unplanned absenc ...
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Cleaner in Charge, Warwick Bridge Primary, Carlisle
23 hours ago
Orian Solutions Ltd (Facilities management) Carlisle, United Kingdom**Job Title: Cleaner In Charge** · **Location: Warwick Bridge Primary School, Carlisle, CA4 8RE** · **Hours: 12.5 per week Mon-Fri ** · **Rate Of Pay: £11.19 per hour** · **PURPOSE OF ROLE**: · To deliver a high standard cleaning service for our customers, ensuring that areas are ...
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Catering Supervisor
6 days ago
Lancashire County Council Cumbria, United KingdomSalary £21,189 - £21,968 Per annum | Permanent, Full time 37 hours per week | Pro Rata · **Catering Supervisor** · **Tower Wood - Windermere, Cumbria** · **Catering Supervisor £10.98 per hour **plus enhancements for weekends & evenings · **We are currently recruiting ** ** · A ** ...
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Sia Door Supervisor
1 week ago
New concept security Carlisle, United KingdomAre you a people person? Do you have customer service experience, and excellent communication skills? · Could you represent our brand, and ensure an excellent customer experience at our client's venues? · We are looking for natural communicators, problem solvers and positive atti ...
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Appointments Supervisor
5 days ago
North Cumbria Integrated Care NHS Foundation Trust Carlisle, United KingdomAppointments Supervisor, Band 3, Cumberland Infirmary, Carlisle. · 37.5 hours per week · Based at Cumberland Infirmary, Carlisle, we are seeking a motivated Appointments Supervisor to join our friendly, supportive and hardworking team in the Radiology Department. · The post will ...
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Retail Supervisor
1 day ago
Deichmann Carlisle, United KingdomCarlisle - Retail SupervisorJob reference: · - Full time/Part time: · - 16 hour contracts available · - Location: · - 4, New Lane, Lanes Shopping Centre, Carlisle, CA3 8AS · - Start date: · - Immediately · - Purpose: · - Deichmann have an exciting new opportunity with an immediat ...
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Retail Supervisor
23 hours ago
Deichmann Carlisle, United KingdomCarlisle - Retail SupervisorJob reference: · - Full time/Part time: · - 16 hour contracts available · - Location: · - 4, New Lane, Lanes Shopping Centre, Carlisle, CA3 8AS · - Start date: · - Immediately · - Purpose: · - Deichmann have an exciting new opportunity with an immediat ...
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Decontamination Unit Supervisor
6 days ago
North Cumbria Integrated Care NHS Foundation Trust (NCIC) Carlisle, United KingdomDecontamination Unit Supervisor Band Hrs - CIC · Participates in the provision of a specialised decontamination service contributing to the clinical care of the patient. Supervises and supports a team of Decontamination Technicians to ensure they are able to fulfil their role to ...
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Retail Supervisor
1 week ago
Deichmann Carlisle, United KingdomCarlisle - Retail SupervisorJob reference: · - Full time/Part time: · - 30 hour contracts available · - Location: · - 4, New Lane, Lanes Shopping Centre, Carlisle, CA3 8AS · - Start date: · - Immediately · - Purpose: · - Deichmann have an exciting new opportunity with an immediat ...
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Cleaning Operative
1 day ago
Bidvest Noonan Carlisle, United Kingdom**About The Role**: · **Location**: Carlisle · **Pay rate**:£11.44 · **Hours per week**:Monday to Friday 4pm till 6pm · A fantastic opportunity has arisen within Bidvest Noonan for a Cleaner who will work at our client's prestigious site. · The main purpose of the job is to suppo ...
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Retail Supervisor
3 days ago
Deichmann Carlisle, United KingdomCarlisle - Retail SupervisorJob reference: · - Full time/Part time: · - 16 hour contracts available · - Location: · - 4, New Lane, Lanes Shopping Centre, Carlisle, CA3 8AS · - Start date: · - Immediately · - Purpose: · - Deichmann have an exciting new opportunity with an immediat ...
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Electrical Supervisor
1 day ago
PPM Ltd Carlisle, United KingdomPPM Limited is a responsive and planned property maintenance company based throughout Cumbria & West Yorkshire. We provide services for social housing clients as well as private. We are currently looking for an Electrical Supervisor to manage a team of Electrical operatives taske ...
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Housekeeper Supervisor
23 hours ago
The Crown Hotel Carlisle, United KingdomFollowing significant investment and refurbishment, The Crown Hotel, Wetheral is seeking a motivated and dynamic Housekeeper Supervisor to assist with leading the Housekeeping team · Too good to 'turn down'You are the be all and end all of bedroom standards. You have the final sa ...
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Cleaner
1 week ago
Churchill Service Solutions Carlisle, United KingdomContact name: lena wenham · Contact Telephone number: · At Churchill our culture is underpinned by our core philosophy of doing right, so it's important that we offer progressive and supportive employment opportunities and are a company that inspires every one of our team to liv ...
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Purchase Ledger Clerk
2 days ago
Kenton Black Limited Carlisle, United Kingdom Full timeCompany details and job overview: · Kenton Black Finance have partnered with an organisation based in Carlisle who have been operating for over 75 years. This business operates nationally, and is focused on delivering quality products, great value and excellent service levels. Th ...
Assistant Service Supervisor - Carlisle, United Kingdom - Scot J C B Limited
Description
We are looking for a skilled Assistant Service Supervisor to join our team in Carlisle. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, and assisting the Service Supervisor with all areas of the service department. This is a vital role in the business as you will help to lead our engineers and apprentices.
This role is a great progression opportunity for an engineer looking to take the next step in their career.
Salary: £35,600 plus competitive overtime rates and bonus
Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
Key duties and responsibilities:
Behaviours:
Skills and Knowledge:
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Assistant Service Supervisor professionals in Carlisle
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Susanna Smith
Multi skilled team leader and team player