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Bromsgrove

    Pension Administrator - Bromsgrove, Worcestershire, United Kingdom - NFP, an Aon company (Europe)

    NFP, an Aon company (Europe)
    NFP, an Aon company (Europe) Bromsgrove, Worcestershire, United Kingdom

    1 week ago

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    Description
    We are recruiting for a Pension Administrator, to join our busy team in Bromsgrove.

    You will have responsibility for the administration of clients' group pensions, working with Consultants and Senior Team Members to oversee implementations and remedial work.


    Overview of duties:
    Undertaking comprehensive data validation exercisesCompleting auto-enrolment assessments including Declaration of Compliance & Re-Declaration of ComplianceProducing & reconciling payroll deduction schedules within agreed Service Level turnaround timeframesLiaising between pension provider, The Pensions Regulator and employer/employee and client advisersAnswering employer/employee queries via telephone or writtenMaintaining records and complying with regular auditsProcessing lost clients within the Standard Operating ProcedureOversee outstanding work ensuring clients are aware and understand requirements/consequencesSupporting the day to day workloads of the team including inbox enquiriesEnsuring that client files are kept accurate and up to dateEnsuring that all client history (at both employer and employee level) is fully documentedProactively identifying added value opportunitiesKeeping up to date of developments and remain current within the industry, specifically changes; in legislation, competitors and clientsIdentifying and addressing errors within client processes, highlighting to management accordinglyOverseeing remedial work to ensure an accurate outcome in a timely manner for existing clients and audit projectsPerson specificationKnowledge, skills and abilities:Well organised and detail oriented individualFocused on continuous improvement and developing standardsExcellent interpersonal and business communication skillsOne team company mindset with client always at the centre of the processWillingness to support the wider business with client deliveryLeads by example with a can do attitude


    Education and experience:


    Previous experience in a Customer Services roleKnowledge and experience of Pensions Administration desirableExperience with Excel, MS Teams and Outlook essentialCII qualifications desirable, but not essential Key information: Salary: Competitive depending upon experienceHours: 35 hours Monday - FridayLocation: BromsgroveBenefits: 25 days holiday + bank holidays, online Doctor, private medical insurance, cycle to work scheme etc If this sounds like something you are interested in please apply, or contact Paige Hughes for further information.

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