- 3+ years as a Dialler Manager
- Experienced working in a call centre environment
- Experienced in analysing large sets of data using SQL or SAS
- Hands-on experience and expertise in call centre technologies, Dialler, CMS and other applications.
- Experience managing multiple contact channels within a call centre setting.
- Solid grasp of scorecard modelling processes, with the ability to assess scorecard performance.
- Demonstrated experience in effecting change through senior stakeholder management.
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Dialler Manager
1 week ago
CRS Leeds, United KingdomMy client is a disruptive Payments company who have recently been listed in the top 50 fintech start-ups by Beauhurst and are on track to be the 4th largest payment provider in the UK. They are entering an exciting and rapid phase of growth so this is a great opportunity to join ...
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Dialler Manager
23 hours ago
CRS Leeds, United KingdomMy client is a disruptive Payments company who have recently been listed in the top 50 fintech start-ups by Beauhurst and are on track to be the 4th largest payment provider in the UK. They are entering an exciting and rapid phase of growth so this is a great opportunity to join ...
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Dialler Manager
2 days ago
CRS Leeds, United KingdomMy client is a disruptive Payments company who have recently been listed in the top 50 fintech start-ups by Beauhurst and are on track to be the 4th largest payment provider in the UK. They are entering an exciting and rapid phase of growth so this is a great opportunity to join ...
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Dialler Manager
6 days ago
CRS Leeds, United Kingdom Full timeMy client is a disruptive Payments company who have recently been listed in the top 50 fintech start-ups by Beauhurst and are on track to be the 4th largest payment provider in the UK. They are entering an exciting and rapid phase of growth so this is a great opportunity to join ...
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Customer Contact Representative
1 week ago
Lowell Group Leeds, United Kingdom**Summary** · At Lowell, our customers are our number one priority. That's why we're looking for an enthusiastic Right Party Screener to help us deliver the best experience to our customers. · - As a Customer Contact Representative you will utilise our outbound dialler function t ...
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Customer Contact Representative
1 week ago
Lowell Group Leeds, United Kingdom**Summary** · At Lowell, our customers are our number one priority. That's why we're looking for an enthusiastic Right Party Screener to help us deliver the best experience to our customers. · As a Customer Contact Representative you will utilise our outbound dialler function to ...
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Sales Team Leader
5 days ago
Search Consultancy Leeds, United KingdomWe are looking for an experienced contact centre sales manager for our longstanding client based in Leeds. This role will involve managing and motivating a team of 10-12 telesales agents making outbound calls. · The company have several offices across the UK and have plans for fu ...
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Technical Customer Support Advisor
2 weeks ago
Bridge of Hope Leeds, United KingdomAdecco have partnered with a leading UK based company which provides customer care, sales, technical support worldwide. · Working Hours · Monday to Friday 9am to 5pm · **Responsibilities**: · The position requires high effectiveness and high quality business execution, including ...
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Customer Service Specialist
4 hours ago
1st Locate Uk Ltd Leeds, United KingdomWe are looking for a Customer Service Specialist to join our innovative Operations Team in Leeds · As a Customer Service Specialist, you will be responsible for handling inbound and outbound calls, speaking to our customers in different financial positions, tailoring affordable r ...
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Customer Service Specialist
4 hours ago
1st Locate Uk Ltd Leeds, United Kingdom**Role**:Customer Service Specialist · **Salary**:£12.00ph (Pro-Rata) · **Location**:Leeds (Office Based) · **Full Time**: hrs per week · We are looking for a Customer Service Specialist to join our innovative Operations Team in Leeds · As a Customer Service Specialist, you will ...
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Specialist Collections Advisor
2 days ago
1st Locate Uk Ltd Leeds, United Kingdom**Role**:Specialist Collections Advisor · **Salary**:£25, Pro-Rata) · **Location**:Apson House, Leeds (Office Based) · **Full Time**: hrs per week · We are looking for a Specialist Collections Advisor to join our innovative Operations Team in Leeds · As a Specialist Collections A ...
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Customer Service Advisor
1 week ago
1st Locate Uk Ltd Leeds, United Kingdom**Role**:Customer Service Advisor · **Salary**:£12.00ph (Pro-Rata) · **Location**:Leeds (Office Based) · **Full Time**: hrs per week · We are looking for a Customer Service Advisor to join our innovative Operations Team in Leeds · As a Customer Service Advisor, you will be respon ...
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CRM and Dialler Specialist
4 hours ago
Solar Fast Castleford, United Kingdom**CRM and Dialler Specialist** · Are you passionate about leveraging the power of customer data to drive business success? Are you an expert in CRM systems and dialler technology? If so, Solar Fast is looking for a skilled and dedicated CRM and Dialler Specialist to join our dyna ...
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Call Centre Agent
1 day ago
Clear My Credit Halifax, United KingdomResponsibilities: · - Answer enquiries and solve problems. · - Provide information to customers. · - Handle inbound and outbound calls. · - Communicate with fellow representatives, managers, and supervision staff. · - Follow instructions and adhere to established procedures. · Yo ...
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Call Centre Sales Agent
1 day ago
Financial Freedom Alliance Halifax, United KingdomResponsibilities: · - Answer enquiries and solve problems. · - Provide information to customers. · - Handle inbound and outbound calls. · - Communicate with fellow representatives, managers, and supervision staff. · - Follow instructions and adhere to established procedures. · Yo ...
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Call Centre Agent
1 day ago
Financial Freedom Alliance Halifax, United KingdomResponsibilities: · - Answer enquiries and solve problems. · - Provide information to customers. · - Handle inbound and outbound calls. · - Communicate with fellow representatives, managers, and supervision staff. · - Follow instructions and adhere to established procedures. · Yo ...
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Call Centre Agent
2 weeks ago
Financial Freedom Alliance Halifax, United KingdomResponsibilities: · - Answer enquiries and solve problems. · - Provide information to customers. · - Handle inbound and outbound calls. · - Communicate with fellow representatives, managers, and supervision staff. · - Follow instructions and adhere to established procedures. · Yo ...
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Call Centre Agent
2 days ago
Clear My Credit Halifax, United KingdomMINIMUM WAGE PLUS GENEROUS BONUS · **Responsibilities**: · - Answer enquiries and solve problems. · - Provide information to customers. · - Handle inbound and outbound calls. · - Communicate with fellow representatives, managers, and supervision staff. · - Follow instructions and ...
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Call Centre Agent
4 hours ago
Clear my Credit Halifax, United KingdomSales roles available within an elite team of IVA advisors in Halifax with a fantastic support system in place. · The role involves speaking to customers regarding their debt and how we can help reduce it. · A generous uncapped bonus scheme is also included with the role. Our top ...
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Receptionist / Host
2 weeks ago
Sytner Group Huddersfield, United Kingdom**About the role** · Sytner Jaguar Land Rover Huddersfield is looking for a friendly and enthusiastic Weekend Receptionist/Host to join our fantastic Welcome team · As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jagua ...
Dialler Manager - Leeds, United Kingdom - CRS
Description
Job Description
My client is a disruptive Payments company who have recently been listed in the top 50 fintech start-ups by Beauhurst and are on track to be the 4th largest payment provider in the UK. They are entering an exciting and rapid phase of growth so this is a great opportunity to join an environment that fosters growth and innovation.
They are looking to recruit an experienced Dialler Manager. You will be responsible for all communication platforms and involved in researching emerging customer engagement technologies.
Key skills and experience:
Please contact Trudi Dixon @ CRS for more information