- Workclosely with other engineering and technical teams in deployingtheir code providing operational support for new and existingsites/software and debugging productionissues
- Designing implementing managingmaintaining and optimising the infrastructure and environments forAlliants proprietary products and the tools used by Alliants forbusiness optimisation
- Identifying opportunitiesfor and implementing automation of the above whereappropriate
- Documenting work and committingassets to source control
- Receive manage andresolve service desk tickets JIRA tickets and working toSLAs
- Implementing and managing effectivemonitoring solutions and as necessary performancereports
- Ensuring best practice and/or regulatedsecurity standards aremet
- Designingimplementing managing maintaining supporting and optimising theinfrastructure environments systems applications tools andcommunications of Alliants clients where we providehosting/environment support or applicationsupport
- Ensuring support to clients meets orexceeds the requirements of theSLA/SOW/Contract/Arrangement
- Creatingperformance reports and providing accompanying analysis/advice forinternal stakeholders and automating these in collaboration withour Support team
- Creating reports for clientsbased on the requirements of the commercial arrangements forproducts or support (environment and application) and automatingthese in collaboration with our Supportteam
- Designingimplementing managing maintaining supporting and optimising theinfrastructure environments systems applications tools andcommunications Alliants uses to run itsbusiness
- Implementing and managing effectivemonitoring solutions and as necessary performancereports
- Managing and optimising the cost ofAlliants hosting environments
- Researching andadvising the business on solutions tools and technologies forproducts andservices
- Expertisein managing and configuring AWS environments including RDS ECS(Fargate) EC2 VPC Elastic Beanstalk S3 API Gateway andLambda
- Expertise in automated provisioning andconfiguration management technologies such asTerraform
- Proficiency in containerisationtechnology such as Docker
- Proficiency insetting up and maintaining continuous integration systems as wellasdeployment pipelines andenvironments
- Experience in building robustdesigns with no single points of failure at every level fromnetwork to application and databaseservers
- System management and diagnosticsincluding *nix command line familiarity andBash
- Securing and documenting systems from anInfoSec perspective
- Experiencewithmanaging multiple environments for multipleproducts
- Experience withGit
- Experience with Python or JS to supportautomation
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Senior DevOps Engineer - Southampton, United Kingdom - Alliants
Description
Were Hiring a Senior DevOpsEngineer
Location: Hybrid (Remote Southampton HQTravel)
Salary: Upto 60000 DOE
AtAlliants were on a mission totransform every customer engagement into something exceptional. Webelieve in working smart together to push the boundaries of companyculture and create futureproof customerexperiences.
Join us as aSenior DevOpsEngineer in our growingSupport team
Therole:
The Senior DevOps Engineerrole is crucial to the successful delivery of Alliants products andservices by designing a secure robust and efficient infrastructureimplementing effective processes andautomation.
Reporting to the Senior DevOpsArchitect the purpose of this role is todesign implement manage anddeliver technical support services to internalstakeholders/projects and Alliantscustomers.
This role requires youtoprovide expertconsultancy regarding current and future state environmentsplatforms and technical strategy to internal stakeholders/projectsand Alliants end customers as well asto protect and where possibleincrease revenues and margins relating to Support services orConsultancy.
Some keyareas youll be workingon:
SupportingAlliants Products andSolutions
SupportingAlliantsCustomers
SupportingAlliants Employees andAssociates
EssentialExperience:
Whoare Alliants and what do wedo
Alliants established in 2009is dedicated to producing customer engagement technologies andservices that pave the way for a more human sustainable andpromising future for hospitality.
At Alliants weare all in for our people and ourindustry.
Whatsin it for you
We know weall work better in an autonomous collaborative diverse andequitable space. To support you in becoming the best version ofyourself we offer you:
A competitivesalary
Up to 10% annual bonus
Remote & flexible working
25 daysholiday public holidays
Digital Nomad: travelabroad while working for 30 days a year
Generouslevel of stock options
Privatehealthcare
Life Insurance
Monthly takeaway allowance
Pension with matchedemployer contribution
Customisedonboarding kit
1500 training and developmentbudget each year
To celebrate you joining theteam we will plant a Great Oaktree
Alliantscelebrate diversity and are committed to creating an inclusiveenvironment for all employees.