Helpdesk Manager - Cardiff, United Kingdom - Catch 22

Catch 22 Cardiff, United Kingdom

3 weeks ago

Description

Our client, a rapidly growing facilities management company, is recruiting a Facilities Manager, for a creative and unique retail destination in central Cardiff.

The location includes independent shops, bars, restaurants and other businesses - from bistros, wine bars and delis to fashion designers, hair stylists, and artists.

Contract:
Full time - permanent

Holidays: 23 days

Expenses:
Claimed through the expense process.

Hours of Work: 40 hours per week (may be on a rota system to cover the core opening hours of the business or as required by the business - This may include weekend attendance - TBC)

Life Assurance: 1 x salary

Medical Cover:
On completion of probationary period

Car Allowance:
There is no car allowance, as the position is site based.

Management and on-going monitoring of all Hard services delivered on site to ensure effective delivery. To assist in on-going monitoring of soft services delivered on site to ensure effective delivery.
Undertake regular contract meetings with suppliers including a formal assessment of performance, competence, and compliance through a performance management system (KPI's)

To assist with the procurement and placement of goods and services in line with the departmental/ site procedures using purchase order and contract templates as appropriate.

To assist in Invoice validation for services provided and works completed as well as monitoring on-going expenditure and ensuring the Management Team are made aware of any significant variances.

To manage and identify and collate requests for minor works on site and subsequently manage the implementation and completion of works to the highest standards and best value.

Ensure that all Health, Safety and Environmental management systems are in place and maintained and that issues identified or reported are managed in line with departmental procedures.

Assist the Senior Management Team in the production and on-going management of Service Charge budgets.

To ensure any service/ maintenance issues receive prompt attention and are resolved within acceptable time parameters and all interested parties are kept fully advised.

To ensure that all property information is maintained, and information held is accurate and up to date and made available to the FM Co-ordinators and helpdesk (where used).

Any changes to emergency responders are to be advised immediately.
Liaison with Occupiers, on-site staff, and service providers as necessary for effective running of the building

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