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Quality Product
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Quality Product
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Product Quality - Yate, Gloucestershire, United Kingdom - MSA - The Safety Company
Description
We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world.
Lead analysis of customer quality issues and drive cross-functional and cross-national resolution teams using the 8D problem-solving process, project management, and Global Quality tools through close cooperation with New Product Development, Marketing, and MissionOPS departments to drive resolution of all quality issues.
Work alongside Product Concern Specialists (PCSs) to review historical Customer Quality Notifications (CQNs) and Warranty Orders to identify top drivers, determine root cause, and drive corrective actionsEnsure past warranty drivers are designed out of next generation products via historical analysis, quality change scope definition, and verification testing input.
Participate in DFMEAs and PFMEAs as part of New Product Development projects as well as changes made to legacy products as a result of VAVEs, VSMs, Engineering Changes, or other product improvement initiatives.
Utilize PowerBI to develop dashboards to optimize data capture and data mining to identify trends, ideate solutions, and drive results.
Lead cross-functional teams when Stop Production or Stop Ship situations arise to identify root cause, drive resolution, and aid production to resume shipping.
Once corrective actions have been defined, responsible for working with global inventory owners to address existing inventory.Up to 10% domestic and international travel
Practioner of quality methods and tools
Proven ability to simultaneously and independently manage multiple tasks, solve technical problems, lead projects, and work effectively in cross-functional teams.
Demonstrated ability to drive execution of projects including the ability to identify and act upon potential improvements.Ability to review mechanical and electrical schematics, procedures, specifications, agency requirements, and industry standards
Solid IT knowledge:
MS Office (advanced Excel skills) and ERP system use
Bachelor's or Master's degree; preferably Quality Engineering, Mechanical Engineering, Electronic Engineering, Electrical Engineering, or a comparable field of study
Entry Level, no relevant industry experience
Level two (Staff II): 2 years of relevant industry experience
Level three (Staff III): 3 years of relevant industry experience
Experience with industrial products
Experience with SAP, Atlassian, Power BI, Minitab
