Support Executive - London, United Kingdom - Funding Circle UK

Funding Circle UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are we?:

We want to help small businesses win. That's why we're here.

We connect small business owners to investors - to create jobs, help families and power economies - because we believe that people are made to do more.

So far our investors have lent £13.7 billion through it to 122,000 SME owners. In just one year, we unlocked 100,000 jobs and contributed £7.2 billion to the UK economy.

At Funding Circle we deliver an amazing customer experience through technology. We are focused on empowering small businesses to not only borrow, but pay and spend as well. This will make Funding Circle a multi-product platform, serving a direct and embedded audience.

The Team
This role sits within the Operations team umbrella and forms part of our Service team.

They are the face of Funding Circle and work passionately to make sure small businesses have an incredible experience in getting the funding they need.

As a Service Support Executive supporting the Sales and Operations Channels, you embody one of our most important selling points: delivering customer value that drives customer satisfaction.

What will you be doing?

Develop strong working relationships with direct sales teams.
Support the Direct business reporting by keeping information accurate and updated.

Are you?

Driven to succeed both individually and as part of a team.
Dynamic and KPI driven with the ability to work well under pressure.
Natural proficient at multitasking with strong time management skills
A transparent communication with the customer both good and bad.
Adaptable and ready to provide feedback on our products and how customers are feeling to help aid future improvements

Why join us?
Talk to our recruiters about our workplace, culture and benefits covering; Lifestyle, Health, Wealth & Development

A few highlights are:

Hybrid working environment (2 days a week in office), flexible working options with an amazing office and we will help support your home working set up.
Private Medical Insurance and Dental Insurance.
Learning and Wellbeing allowances AND other perks such as Gympass, Spill, Just Eat allowance, Electric Car Scheme and more
Access to Octopus Money Coach, Free Mortgage advisor partnership, Discounts at other retailers through perks at work.

**Want to Build the Incredible? We'd love to hear from you.