-
Planning and Development Manager
2 weeks ago
AUTHENTIC TALENT LIMITED Glasgow, United Kingdom Full timeHead of Planning and Development · Glasgow · Salary up to £70k plus exceptional benefits package · A unique client-side opportunity is open for an experienced Town Planning/Development Professional to join my client as their new Head of Planning and Development in their Glasgow ...
-
Resource Planning Manager
1 week ago
Cactus Search Glasgow, United KingdomWe are looking for an exceptionally talented **Resource Planning Manager (Contact Centre Industry)** professional to join a fast paced multi-site business. · The individual we seek will be used to working in a highly fast paced Contact Centre operation and will look after resourc ...
-
Resource Planning Manager
3 weeks ago
Cactus Search Glasgow, United KingdomWe are looking for an exceptionally talented **Resource Planning Manager (Contact Centre)** professional to join a fast paced multi-site business. · The individual we seek will be used to working in a highly fast paced Contact Centre operation and will look after resource plannin ...
-
Resolution Planning Manager
4 days ago
eFinancialCareers Glasgow, United KingdomAs a Barclays Resolution Planning Manager, you will support the RRP Contingency Planning Lead in maintaining Barclays RRP capabilities, and driving strategic changes across the Barclays Group to ensure capabilities are embedded into BaU activities. Whilstsignificant work has been ...
-
Resource Planning Manager
13 hours ago
Cactus Search Glasgow, United KingdomWe are looking for an exceptionally talented **Resource Planning Manager (Contact Centre Industry)** professional to join a fast paced multi-site business. · The individual we seek will be used to working in a highly fast paced Contact Centre operation and will look after resourc ...
-
Planning Manager
2 weeks ago
Persimmon Homes Glasgow, United KingdomAs Planning Manager, you will be part of a small but busy team handling a variety of planning applications of varying scales and complexity. The role offers a broad responsibility across all areas of the planning process, from planning policy and promotional work to development m ...
-
Planning Manager
3 weeks ago
Persimmon Homes Glasgow, United KingdomJob Description · As Planning Manager, you will be part of a small but busy team handling a variety of planning applications of varying scales and complexity. The role offers a broad responsibility across all areas of the planning process, from planning policy and promotional wor ...
-
Planning Manager
3 weeks ago
Persimmon Homes Glasgow, United KingdomAs Planning Manager, you will be part of a small but busy team handling a variety of planning applications of varying scales and complexity. The role offers a broad responsibility across all areas of the planning process, from planning policy and promotional work to development m ...
-
Planning Manager
3 weeks ago
Faststream Recruitment Glasgow, United Kingdom Full timeFaststream Recruitment are working with a major ship building client based near Glasgow who are looking for a Planning Manager to support their business on the delivery of a number of commercial projects. · The ideal candidate should have significant planning experience and manag ...
-
Planning and Development Manager
2 weeks ago
AUTHENTIC TALENT LIMITED Glasgow, United Kingdom Full timeHead of Planning and Development · Glasgow · Salary up to £70k plus exceptional benefits package · A unique client-side opportunity is open for an experienced Town Planning/Development Professional to join my client as their new Head of Planning and Development in their Glasgow ...
-
Logistics Planning Manager
3 weeks ago
Red Diamond Executive Headhunters Glasgow, United KingdomRole: Head of Planning & Logistics · Salary: up to £70,000 + car + associated benefits · Location: East Midlands · Company: A leading engineering business, are seeking a Head of Planning & Logistics to join their management team. · What's in it for you: Salary up to £70,000 + ...
-
Senior Planning Manager
1 week ago
NHS Scotland Glasgow, United Kingdom PermanentAn exciting opportunity has arisen for a highly experienced senior planner to join the Quality, Performance, Planning and Programmes Team at NHS Golden Jubilee. This position will allow you to shape and provide planning leadership to the Golden Jubilee medium term plan and refres ...
-
Senior Planning Manager
4 days ago
NHS Scotland Glasgow, United Kingdom PermanentAn exciting opportunity has arisen for a highly experienced senior planner to join the Quality, Performance, Planning and Programmes Team at NHS Golden Jubilee. This position will allow you to shape and provide planning leadership to NHS Golden Jubilee medium term plan and refres ...
-
CRM Planning Manager
1 week ago
Equal Approach Ltd Glasgow, United KingdomAbout the Role · Base Location: Flexible UK & Ireland | We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however need your base 'home' location to be one of our SSE offices or depots around the UK and Ireland. · Salary: £47,600 – ...
-
Manager, Planning and Performance
1 week ago
The Corinthian Club Glasgow, United KingdomAn exciting opportunity has arisen to join our luxury venue, The Corinthian Club, in Glasgow City Centre as a Restaurant Manager. · Situated in the heart of Merchant City, The Scotsman Groups Flagship venue, The Corinthian Club houses Tellers Bar & Brasserie, Nightclub and Charli ...
-
Manager, Planning and Performance
3 weeks ago
Scotsman Glasgow, United KingdomI wish to receive Latest news and updates. · You will receive occasional emails about latest news and updates. ...
-
Senior Planning Manager
3 weeks ago
Mace Glasgow, United Kingdom Full time· At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our str ...
-
Renewables - Business Planning Manager
2 weeks ago
SSE Glasgow, United KingdomSSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable ...
-
Pipeline Planning Manager
3 weeks ago
ScottishPower Cambuslang, United KingdomPipeline Planning Manager · Cambuslang · Salary, £58,000 - £72,500 per annum, plus 20% annual bonus, family healthcare and company car allowance · Permanent Full Time · Purpose · The Pipeline Planning Manager is a critical role within the SPT Programme Management Office (PMO) t ...
-
Senior Planning Manager
1 week ago
NHS Golden Jubilee Clydebank, United Kingdom PermanentAn exciting opportunity has arisen for a highly experienced senior planner to join the Quality, Performance, Planning and Programmes Team at NHS Golden Jubilee. This position will allow you to shape and provide planning leadership to the Golden Jubilee medium term plan and refres ...
CRM Planning Manager - Glasgow, United Kingdom - SSE PLC
Description
About the Role
Base Location: Flexible UK & Ireland | We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however need your base 'home' location to be one of our SSE offices or depots around the UK and Ireland.
Salary: £47,600 - £71,600 or €64,000 - €96,000 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
We are looking for a CRM Planning Manager to oversee the planning and execution of customer campaigns across ROI, NI and Great Britain. You'll manage a team of planners and email specialists who use Oracle Eloqua and Hubspot as the primary tools for planning and monitoring customer campaigns. In this role you will:
manage and motivate a team of CRM planners, providing coaching, feedback, and development opportunities
plan and oversee the delivery of customer campaigns across multiple channels, markets, and segments, ensuring alignment with the business objectives and customer journey
monitor and operationally manage CRM KPIs such as churn, renewals, campaign engagement metrics and overall conversions
ensure compliance with data protection regulations and best practices and maintain high standards of data quality and integrity
manage Retention Operations with responsibility for renewal activity across BTL channels such as call centre and email
help create high-quality, dynamic and interactive email templates that follow the best standards for email construction
What do I need?
To be considered for this role, we would love you to have:
proven experience in CRM, preferably in the energy or utilities sector
demonstrable experience in managing a CRM team or similar operational function
proficiency in Oracle and HubSpot, or similar CRM platforms
strong operational and analytical skills, with the ability to use data and metrics to drive decision making and performance improvement
excellent communication and interpersonal skills, with the ability to influence and engage with various stakeholders
This role will require regular travel to other SSE sites in the UK and Ireland.
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". Were investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ?
In Great Britain we operate under the brand SSE Energy Solutions providing energy and related energy solutions (EV, Solar, Smart, Heating & Cooling etc) to businesses of all sizes and public sector organisations across Great Britain.
In Ireland - we operate under the brand SSE Airtricity providing energy and related energy solutions (Solar, EV etc) to homes, businesses including public sector organisations across the island of Ireland.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
Whats in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.