Jobs

    Bank Administrator - Manchester, United Kingdom - The Christie NHS FT

    The Christie NHS FT
    The Christie NHS FT Manchester, United Kingdom

    1 week ago

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    Bank
    Description

    Job summary

    An exciting opportunity has arisen for a well-motivated individual to join The Christie NHS Foundation Trust as an Bank Administrator. The successful candidate will be working on an exciting Trust-wide project to validate patient pathways as part of a new waiting list initiative and then moving on to support a range of teams across the organisation.

    You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.

    You will need to have experience of working within administration and ideally have worked within a healthcare environment with knowledge of healthcare systems and medical terminology.

    When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.

    Main duties of the job

    To provide administration support to a variety of teams across the Department of Oncology within the Networked Services Division. To ensure a high standard of administration duties are maintained and deadlines are met. To maintain a high standard of service to meet patient needs, keeping accurate up-to-date patient records and validating patient pathways.

    About us

    The Christie NHS Foundation Trust is one of the largest cancer treatment centres in Europe, and an international leader in cancer research and development.

    You will be working in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills.

    All flexible working arrangements will be considered, and applicants are invited to make informal contact should they wish to discuss the role and its remit further.

    Job description

    Job responsibilities

    DUTIES AND RESPONSIBILITIES

    SPECIFIC DUTIES AND RESPONSIBILITIES:

    Validating patient pathways on open referrals as part of a Trust-wide project, often escalating or liaising with Medical Secretaries and/or Clinicians

    Using PAS system to action or close open referrals where necessary.

    Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.

    Ensure accurate input of patient details when entering data on to information databases and patient administration system.

    Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system.

    Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.

    Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.

    Provide data to the Information Department as required.

    Completion of diagnosis and staging proforma.

    Liaise with internal and external departments to arrange clinical investigations/procedures.

    Liaise with staff at all levels both internally and externally.

    Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.

    Contribute to the training of new members of staff within a given area as required.

    ADDITIONAL REQUIREMENTS

    Follow risk management procedures at all times including the identification, assessment and management of risk within the division.

    To abide by all Trust policies and Procedures.

    To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.

    This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

    Person Specification

    Qualifications

    Essential

  • NVQ Level 3

    • Desirable

  • Undertaking or achieved AMSPAR Full Diploma or equivalent qualifications

    • Experience

    Essential

  • Previous clerical and /or secretarial experience

    • Desirable

  • Previous secretarial experience in Oncology

    • Skills

    Essential

  • Audio and copy typing
  • Knowledge of medical terminology
  • RSA/OCR stage II or equivalent experience
  • The ability to manage workload and prioritise competing tasks effectively

    • Desirable

  • Careflow experience
  • Microsoft Office (Outlook, Word, Excel)
  • AMSPAR/BSMS Medical Secretary qualification
  • RSA/OCR Stage III

    • Knowledge

    Essential

  • Excellent communication skills
  • Ability to produce accurate, well-presented work to a high standard
  • Ability to work as part of a team and to work on own initiative
  • Willingness to provide cover across different chambers within the department
  • Organisational abilities to work to tight deadlines
  • Ability to use own initiative
  • Ability to work under pressure
  • Reliability

    • VALUES

    Essential

  • Ability to demonstrate the organisational values and behaviour including: Act with Kindness Connect with People Make a Difference

    • OTHER

    Essential

  • Ability to work as part of a team
  • Ability to work on own and to use initiative
  • Excellent interpersonal skills
  • Flexible and pro-active approach
  • Self-motivated and Enthusiastic
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