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    Customer Service Consultant - London, United Kingdom - Black & White Recruitment

    Black & White Recruitment
    Black & White Recruitment London, United Kingdom

    1 week ago

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    Description
    We are searching for a driven individual to join ateam of Customer Service professionals.

    In this role, you will be a pivotal part in delivering exceptional service to a diverse customer base ensuring easy access to information and services that enhance their lives.

    The business continues to lead the way as an industry leader in their respected field and there is a huge opportunity for someone joining the business to further their career and have a real impact on their success.

    As theCustomer Service Representative,you will be the initial point of contact, providing top-notch assistance to all customers across various channels, including phone, email, social media, and web chat, you'll maintain a consistent and professional customer experience.

    Precise record-keeping and updates of customer interactions and service requests will be crucial.

    You will ideally be a Customer Service Representativeor Advisor and have donea Telephone-based rolewithin a similar environment (extra points if you have experience working in a Contact Centre environment) and have been great at it and all that being aCustomer Service Representativeinvolves –if it needs explaining then this is probably not for you.

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