- Establish best practices in water hygiene service delivery, promoting transparency and trust among clients and the internal team
- Develop and execute effective delivery methodologies for efficient service provision, focusing on continuous enhancement
- Serve as the main contact for the department, maintaining solid client relationships and ensuring adherence to service level agreements
- Offer practical solutions to daily operational challenges, effectively coordinating teams and resources
- Demonstrated experience in the water hygiene field with formal qualifications in legionella or related water certifications
- Excellent customer-facing abilities, showcasing expertise in managing client relationships efficiently
- Background in team management, including guiding and inspiring teams towards excellence
- Proficient in generating service reviews and reports, monitoring performance, and recognizing areas for enhancement
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Service Manager - Farnborough, United Kingdom - Compliance Group Limited
Description
Here at PH Water & Air Technologies we're seeking a Service Manager – Water to be part of our team based in Farnborough. You'll lead the service team, including mobile engineers and the service desk team, with a direct report to you. Your main focus is to guarantee smooth day-to-day operations, along with managing the water hygiene process.
We need someone who can jump into the role eagerly, leveraging their industry experience to make a significant impact. The ideal candidate is a proactive leader aiming to leave a lasting impression.
What we provide:
We are offering a salary range of £45,000 - £55,000 with a company car or allowance, plus a day off on your birthday and the chance to receive extra holiday.
Main areas of responsibility:
Experience necessary for the position:
If you see yourself fitting the above description, we encourage you to apply today. Unsure if your skills align perfectly? Still, apply; we appreciate candidates with diverse skill sets and will thoroughly review all applicants.
About our organization:
PH Water & Air Technologies is a proud member of Compliance Group, a renowned organization known for its dedication to delivering top-notch safety and regulatory compliance services. With specialized divisions in electrical, fire, and water services, we stand out as an all-inclusive provider. Trusted as compliance allies, we engage with clients in sectors like Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, ensuring risk mitigation, safety enhancement, and regulatory conformity.