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    Service Manager - Farnborough, United Kingdom - Compliance Group Limited

    Compliance Group Limited
    Compliance Group Limited Farnborough, United Kingdom

    1 month ago

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    Full time Manufacturing / Mechanical
    Description

    Here at PH Water & Air Technologies we're seeking a Service Manager – Water to be part of our team based in Farnborough. You'll lead the service team, including mobile engineers and the service desk team, with a direct report to you. Your main focus is to guarantee smooth day-to-day operations, along with managing the water hygiene process.

    We need someone who can jump into the role eagerly, leveraging their industry experience to make a significant impact. The ideal candidate is a proactive leader aiming to leave a lasting impression.

    What we provide:

    We are offering a salary range of £45,000 - £55,000 with a company car or allowance, plus a day off on your birthday and the chance to receive extra holiday.

    Main areas of responsibility:

    • Establish best practices in water hygiene service delivery, promoting transparency and trust among clients and the internal team
    • Develop and execute effective delivery methodologies for efficient service provision, focusing on continuous enhancement
    • Serve as the main contact for the department, maintaining solid client relationships and ensuring adherence to service level agreements
    • Offer practical solutions to daily operational challenges, effectively coordinating teams and resources

    Experience necessary for the position:

    • Demonstrated experience in the water hygiene field with formal qualifications in legionella or related water certifications
    • Excellent customer-facing abilities, showcasing expertise in managing client relationships efficiently
    • Background in team management, including guiding and inspiring teams towards excellence
    • Proficient in generating service reviews and reports, monitoring performance, and recognizing areas for enhancement

    If you see yourself fitting the above description, we encourage you to apply today. Unsure if your skills align perfectly? Still, apply; we appreciate candidates with diverse skill sets and will thoroughly review all applicants.

    About our organization:

    PH Water & Air Technologies is a proud member of Compliance Group, a renowned organization known for its dedication to delivering top-notch safety and regulatory compliance services. With specialized divisions in electrical, fire, and water services, we stand out as an all-inclusive provider. Trusted as compliance allies, we engage with clients in sectors like Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, ensuring risk mitigation, safety enhancement, and regulatory conformity.


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