- End to End responsibility for handling and coordination of both import and export aerospace shipments.
- Monitor customer shipments in order to provide proactive updates to customers and to problem solve (by collaborating with other stakeholders) in anticipation of a customer complaint.
- Document, investigate and conduct root cause analysis on any deviations using Kuehne+Nagel systems.
- Pro-actively advise and consult Customers to ensure satisfaction.
- Assisting customers as well as Kuehne+Nagel colleagues with their enquiries and have a proactive response & ensure communication is precise and received in a timely manner.
- Building strong customer relationships and ensure that customer requirements are met.
- Develop strategies to streamline processes, reduce costs, and enhance efficiency in air logistics operations.
- Experience in either freight forwarding or transport planning with key focus on air logistics.
- Knowledge of aerospace or AOG shipments would be advantageous.
- Conversant with all aspects of air freight (import/export) procedures / basic air logistics knowledge
- Strong customer service orientation with excellent telephone manner and communication skills
- Excellent knowledge of MS office features, especially excel.
- Understand & respect the company confidentiality and compliance regulations (Code of Conduct)
- Conflict resolution skills
-
Customer Care Specialist
Found in: Talent UK C2 - 4 days ago
KUEHNE + NAGEL Feltham, United Kingdom PermanentWe have a fantastic opportunity for a Customer Care Specialist (AOG) to join our Aerospace team inHeathrow, based at HSCC Your Role · Our Aerospace CCL team at Kuehne+Nagel provides individual solutions for our aerospacecustomers' transport and logistics needs, ensuring a seamle ...
-
Care specialist
Found in: Jooble UK O C2 - 3 days ago
ClickMechanic Ltd London, United KingdomAli N Welcome to Automobile Care Specialist, your trusted partner for convenient and reliable automotive services delivered right to your doorstep. · We understand the value of your time and the inconvenience of traditional repair shop visits, which is why we bring the repair sh ...
-
Specialist Care
Found in: Jooble UK O C2 - 3 days ago
Royal Berkshire NHS Foundation Trust Reading, Berkshire, United KingdomClinical Specialist Occupational Therapy in Elderly Care · We have an exciting opportunity for an advanced clinical specialist Occupational Therapist for Elderly Care to join our Occupational Therapy Department at the Royal Berkshire Hospital. · You will be a versatile and enth ...
-
PCN Clinical Pharmacist
Found in: SonicJobs Direct Apply UK - 3 days ago
Evolve Selection Limited Walton-On-Thames, United Kingdom Full timeEvolve is supporting the recruitment for a brand-new opportunity to join a Primary Care Network in Surrey as a Clinical Pharmacist, on an initial 2-year fixed term contract with the view to go permanent in the future. · Our client is looking for an experienced Clinical Pharmacist ...
-
Client Care Specialist
Found in: Ziprecruiter UK C2 - 5 days ago
Drawing Down the Moon Matchmaking London, United KingdomJob Description · Company Description · 40 Year Anniversary · Drawing Down the Moon Matchmaking London is the UK's premier matchmaking and personal introductions agency. Established in 1984, Drawing Down the Moon has successfully introduced tens of thousands of clients over its ...
-
Integrated Care Specialist
Found in: Talent UK C2 - 4 days ago
Pharmiweb London, United KingdomIntegrated Care Specialist - CV/Metabolic - North London · Our client is a family-owned company whose distinctly independent structure means that they are not constrained by the short-term needs of individual shareholders and can focus on the future within long-term strategies of ...
-
Integrated Care Specialist
Found in: Talent UK C2 - 3 days ago
Pharmiweb Hertfordshire, United Kingdom Full time, FreelanceIntegrated Care Specialist - CV/Metabolic - Herts & West Essex · Our client is a family-owned company whose distinctly independent structure means that they are not constrained by the short-term needs of individual shareholders and can focus on the future within long-term strateg ...
-
Specialist Health Care Assistants
Found in: Ziprecruiter UK C2 - 4 days ago
Cavendish Homecare Professionals Greater London, United KingdomJob Description · Cavendish Homecare are recruiting Specialist Health Care Assistants to join the team. · You will need to have previous home care experience and experience within a clinical setting. · Some further responsibilities are as follows: · Delivering a neuro-rehabilita ...
-
Nurse Specialist Children in Care
Found in: Jooble UK O C2 - 3 days ago
Guy's and St Thomas' NHS Foundation Trust London, United KingdomAn exciting opportunity has arisen for an experienced Paediatric Nurse to join our Neurosciences service for 1 year as a Clinical Nurse Specialist . Working predominantly across the Neuroinflammation Service and Neuromuscular services at the Evelina London Children's Hospital . ...
-
Specialist Palliative Care Nurse
Found in: Jooble UK O C2 - 1 day ago
Central London Community Healthcare NHS Trust London, United KingdomAn exciting opportunity exists for a Clinical Nurse Specialist in Palliative Care to gain experience working in a community setting (1.0 WTE). The post holder will work predominantly in the community setting with flexibility to work within the whole of the Specialist Palliative C ...
-
Specialist Nurse for Children in Care
Found in: Jooble UK O C2 - 1 day ago
Wales Medicines Strategy Group United KingdomMain area Anticoagulation Grade NHS AfC: Band 7 Contract Permanent Hours Full time hours per week (Mon-Fri) Job ref 196-NM11525 · Employer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Harefield Hospital Town Harefield Salary £49,178 - £55,492 p.a. Band 7 Clin ...
-
Primary Teacher
Found in: SonicJobs Direct Apply UK - 3 days ago
Horizon Teachers New Malden, United Kingdom Full timeHorizon Teachers have an exciting opportunity for a Primary Teacher to working in an outstanding' specialist independent day school based in Merton. The school caters for children with speech, language and communication difficulties aged 3 to 19 years. The school has a unique atm ...
-
Specialist Nurse, Stoma Care
Found in: Jooble UK O C2 - 2 days ago
Wales Medicines Strategy Group United KingdomEmployer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site St Peters Hospital Town Chertsey. Surrey Salary £37,162 - £44,629 pa inc HCAS, pro rata of 22.5 hours per week Salary period Yearly Closing 30/04/2024 23:59 · NHS AfC: Band 6 Job overview · T ...
-
Specialist Nurse for Children in Care
Found in: Jooble UK O C2 - 3 days ago
Wales Medicines Strategy Group London, United KingdomEmployer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Evelina London Children's Hospital Town London Salary £51,488 - £57,802 p.a. NHS AfC: Band 7 · Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full ran ...
-
Specialist Nurse for Children in Care
Found in: Jooble UK O C2 - 4 days ago
Guy's and St Thomas' NHS Foundation Trust London, United KingdomDo you want to make a difference to the lives of children and young people with medical complexity (CMC)? Evelina London Children's Hospital in partnership with Roald Dahl's Marvellous Children's Charity, has an exciting new opportunity to work as a Roald Dahl CMC Clinical Nurse ...
-
Speech Language Therapist
Found in: SonicJobs Direct Apply UK - 3 days ago
Clarus Education Ltd New Malden, United Kingdom Full timeSpeech and Language Therapist – SEN School – Merton · Are you a passionate Speech and Language Therapist looking for a new challenge in a unique work environment? · Do you want to make a real difference to the lives of children who need it the most? · We are looking for a Speech ...
-
Manual Machinist
Found in: SonicJobs Direct Apply UK - 6 days ago
Bolt-On Recruitment Chessington, United Kingdom Full timeCompany Profile: · A leader in the precision machining sector, established for over 70 years, are looking for experienced Manual Machinists to join their team in the Grinding department. · The company offers excellent working conditions alongside a team of other highly skilled wo ...
-
Salaried GP
Found in: SonicJobs Direct Apply UK - 3 days ago
Menlo Park Recruitment Northolt, United Kingdom Full timeBackground · A wonderful opportunity to join a small, welcoming, highly supportive team across the clinical and non-clinical functions. An approved Training Practice with GP Trainer Partner, who drives a proactive healthcare model, holding regular regional clinics, out-of-hours ...
-
Secondary Care Account Specialist
Found in: Talent UK 2 C2 - 21 hours ago
Workday Greater London, United KingdomSecondary Care Account Specialist · Location: Dorset · Competitive Salary & Benefits · Join us at AstraZeneca as a Secondary Care Account Specialist and be part of changing the practice of medicine forever. In this role, you will sell AstraZeneca brands to healthcare professional ...
-
SEN Teacher
Found in: SonicJobs Direct Apply UK - 3 days ago
Clarus Education Ltd Uxbridge, United Kingdom Full timeSEN Primary Class Teacher – Hillingdon · Role: SEN Primary Class Teacher · School: Specialist Primary School - range of SEN · Borough: Hillingdon · Pay: Outer London Pay Scale + SEN Allowance · Contract: Full Time, Permanent Contract · Start: April or September · Our SEN Primary ...
Customer Care Specialist - Feltham, United Kingdom - Kuehne Nagel
Found in: beBee S2 UK - 6 days ago
Description
We have a fantastic opportunity for a Customer Care Specialist (AOG) to join our Aerospace team inHeathrow, based at HSCC
Your Role
Our Aerospace CCL team at Kuehne+Nagel provides individual solutions for our aerospacecustomers' transport and logistics needs, ensuring a seamless flow of aerospace goods across the
globe and ensuring critical components reach their destination safely and efficiently. As an
Aerospace Customer Care Specialist you will work as a team to provide support and assistance to
colleagues and your line Manager as well as ensuring that our customers experience is a positive one
each and every time they engage with Kuehne + Nagel. Your role would involve building close
relationships with all our Customers, Kuehne + Nagel offices, Overseas agents and Service providers.
The role requires you to identify areas of our business which require improvements i.e. operational
processes, cost control, customer service, attention to detail and work with your colleagues to
resolve accordingly.
Your Responsibilities
Your Skills and Experiences
Good Reasons to Join
If you would like to become a valued member of our team, we will make sure that you're rewardedfor your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and
enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information,
recognition, and its own wellbeing centre. We care for our colleagues (and their immediate family)
with our employee assistance programme providing access to 24/7 GP, legal and financial advice
along with mental health counselling. All of this to help you live a happier and healthier life.
As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills,
expertise and value service leavers bring to our organisation.