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    Managed Services Administrator - Leicester, United Kingdom - Cox Automotive

    Cox Automotive
    Cox Automotive Leicester, United Kingdom

    5 days ago

    Default job background
    Description

    Dealer Auction is a digital business leading the way in the transformation of automotive remarketing. A joint venture between Auto Trader and Cox Automotive, Dealer Auction is the UK's largest online wholesale marketplace.

    Dealer Auction's core purpose is to help automotive businesses buy and sell used vehicles online, faster and smarter than any other platform. Customers include Manufacturer's; Fleet & Leasing companies; Franchise and Independent Retailers. Transacting over 100,000 vehicles every year and attracting over 6000 buyers. As buying and selling moves away from traditional methods into online solutions, Dealer Auction is set to grow exponentially.

    The Role

    We have a diverse selection of sales channels to assist sellers in remarketing their vehicles. You will be working as part of a small team in our Managed Services department working with our customers ranging from small independent dealers to huge manufacturers.

    As this is a customer facing role, you will interact with both buyers and sellers ensuring an excellent customer service is provided, answering queries as they come into the team, via phone, email etc. Often, we support the sales department presenting vehicles in a manner or format that eases the sales process for that selection of stock.

    It will be your responsibility to ensure vehicles are advertised accurately and with as much supporting information as possible including imagery, appraisals, documentation, service history, mechanical checks. As well as carrying out all administration associated with the vehicle and ensuring effective delivery to the buyer, liaising with relevant parties.

    The Person

    We love our brand and feel we have a great company you will be proud to be part of. We are looking for someone who shares our passion for delivering an exceptional customer experience.

    You will have a keen eye for detail and a proven track record in working methodically towards individual and team goals, you pride yourself in your reliability to get the job done. You will be self-motivated, enjoy working in a fast-paced environment and have great organisational skills.

    You enjoy following set processes, utilising Microsoft office applications, and can adapt to changes quickly in line with new propositions.

    The managed services team will experience considerable change in the short to medium term as we develop our innovative remarketing solutions, you embrace these changes with positivity and optimism.

    The Benefits

    We offer a competitive salary, an incremental holiday entitlement which starts with 25 days holiday plus bank holidays, pension, discounts from many major retailers, Cycle 2 Work and much more.

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