Business Support Assistant - Wellingborough, United Kingdom - North Northamptonshire Council

North Northamptonshire Council
North Northamptonshire Council
Verified Company
Wellingborough, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
About the role
The role of a Business Support Assistant is to:

Be responsible for maintaining and developing electronic and paper record systems to ensure that the business is adequately supported.

This will require a confident, accurate and timely approach to using MS Word, MS Excel and other software as appropriate.

In particular, you play an important part in ensuring that customer, staff and performance data held on the Company's management information system is always up to date, in particular staff rostering.

Additionally, you will produce a range of detailed documents to the required standard and within timescales.

Co-ordinate the provision of stocks of resources and office supplies to maintain the effective operation of the service while minimising waste.

This will involve the appropriate use of electronic ordering and payment systems.
Provide a wide range of administrative support to managers and colleagues within your team.

This includes responding to standard enquiries and correspondence, maintaining your manager's diaries and meeting schedules and undertaking other tasks as instructed.

Responsible for undertaking reception duties and responding to telephone and face to face enquiries. You should deal with callers ad visitors in a proactive manner in accordance with the Company's customer service standards.
Actively participate in staff meetings, team activities, supervision, appraisals and training.

At all times, demonstrate an awareness and understanding of the procedures, policies and legal requirements relating to the work that you do.

This includes equality and diversity, data protection and financial regulations.

You must also ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons.

Carry out other duties which fall within the broad spirit, scope and purpose of this job and which correspond with the grade of the post.

What will you be doing?
The role of a Business Support Assistant is to:

Be responsible for maintaining and developing electronic and paper record systems to ensure that the business is adequately supported.

This will require a confident, accurate and timely approach to using MS Word, MS Excel and other software as appropriate.

In particular, you play an important part in ensuring that customer, staff and performance data held on the Company's management information system is always up to date, in particular staff rostering.

Additionally, you will produce a range of detailed documents to the required standard and within timescales.

Co-ordinate the provision of stocks of resources and office supplies to maintain the effective operation of the service while minimising waste.

This will involve the appropriate use of electronic ordering and payment systems.
Provide a wide range of administrative support to managers and colleagues within your team.

This includes responding to standard enquiries and correspondence, maintaining your manager's diaries and meeting schedules and undertaking other tasks as instructed.

Responsible for undertaking reception duties and responding to telephone and face to face enquiries. You should deal with callers ad visitors in a proactive manner in accordance with the Company's customer service standards.
Actively participate in staff meetings, team activities, supervision, appraisals and training.

At all times, demonstrate an awareness and understanding of the procedures, policies and legal requirements relating to the work that you do.

This includes equality and diversity, data protection and financial regulations.

You must also ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons.

Carry out other duties which fall within the broad spirit, scope and purpose of this job and which correspond with the grade of the post.

Good level of numeracy and literacy to GCSE/NVQ/QCF Level 2
Experience of using a database
Ability to maintain accurate records
Good organisational skills, with the ability to work on own initiative and to prioritise own and other's work and to work under pressure
Good communication skills sufficient to relate well to a wide range of people and to other agencies
Ability to follow company and statutory procedures
Diplomatic with a good common sense approach
Tolerant, adaptable and flexible

About usWe are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.


Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected do they can shape their lives and where they live
- providing modern public services


Your differences make us different - Achieve Together
:


  • We are undertaking consultation with the Trade Unions on terms and cond
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