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    Customer Service Administrator - Glasgow, United Kingdom - TalentHawk

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    Description
    Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact

    Role Overview:
    As a Customer Service Administrator, you'll be the friendly face and voice representing our utilities client. Your mission is to provide top-notch support and assistance to our valued customers. This is a 5-days-a-week contract role, ensuring our customers receive unparalleled service every day.


    Key Responsibilities:
    Handle customer inquiries with professionalism and a customer-first mindset.
    Process customer requests, ensuring accuracy and efficiency.
    Collaborate with internal teams to address and resolve customer concerns.
    Maintain detailed and organized records of customer interactions.


    Qualifications:
    Previous experience in customer service and administrationExcellent communication skills and a friendly demeanor.
    Strong organizational skills and attention to detail.
    Ability to thrive in a dynamic, team-oriented environment.
    This is a 6 month contract role for our client who are an excellent employer, with a great reputation in the utilities space


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