Business Analyst - wiltshire, United Kingdom - James Andrews Technology

James Andrews Technology wiltshire, United Kingdom

3 weeks ago

Non-profit / Volunteering

Description

My client is seeking a skilled Business Analyst to join their Transformation and People team in Wiltshire. Reporting to the Business Analyst Manager, the successful candidate will play a crucial role in ensuring that modules and software provide maximum benefit to our customers and the organisation.

Key Responsibilities:

Configure system modules to maximise efficiency and benefits for the service area, organisation, and customers
Share knowledge and skills proactively across the business and within the business analyst team
Act as a change agent, creating a buzz about change and monitoring 3C's documents across the team
Use continuous improvement methodologies to process map existing and new processes, and re-engineer existing processes for measurable improvements
Gather and define functional and non-functional business requirements, create user stories and acceptance criteria, and carry out MoSCoW prioritisation
Lead on UAT for all relevant systems and processes within their area of expertise
Participate in corporate projects, providing subject matter expertise and business analysis
Develop training solutions and maintain training documentation and materials
Plan, prepare, and support teams in testing, and communicate and train staff on system enhancements
Maintain process and system documentation, and resolve business process configuration and functional issues in system applications
Utilise continuous improvement methodologies to identify areas for improvement and support teams in identifying improvements to processes

Requirements:

Degree level qualification (desirable: Lean or other continuous improvement qualification, relevant Business Analyst Qualification)
Proven track record of change management and continuous improvement
Excellent documentation skills, including experience in designing bespoke reports or developing data analysis solutions
Experience in process re-engineering, requirements gathering, planning and facilitating workshops, and managing user acceptance testing
Proficiency in Microsoft 365 (Dynamics, Office Stack, DevOps, Power Platform) and other relevant software (desirable: QL, iTrent, Networx, Great Plains, Pimms)
Exceptional analytical, conceptual thinking, and problem-solving skills
Strong communication and influencing skills
Flexible, able to multi-task, prioritise work, and manage multiple priorities
Passionate about self-learning and development, and enjoys exploring new software to create efficiencies
Team player, customer-focused, and committed to Equality and Diversity and the company's values

My client offers a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real impact in driving business improvements. If you are a proactive and skilled Business Analyst looking for an exciting new challenge, we encourage you to apply for this position.

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