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    2nd And 3rd Line Support Analyst - Edinburgh, United Kingdom - Meraki Talent Ltd

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    Description
    Job Description Senior/2nd/3rd Line IT Technical Support Analyst
    Permanent (Competitive Salary)
    Edinburgh (Hybrid Working)
    Posted 25/04/24
    CVs by Asap
    Start Date Apr – Jul 24

    Meraki Talent's renewable energy client is looking to recruit a Senior IT Support Engineer to join the company.

    The organisation has been on an upwards trajectory and has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies.

    As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth functioning of key IT systems and services organization-wide.

    They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions.

    Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst

    Provide advanced support and administration for Microsoft 365/Azure Services
    Maintain cloud infrastructure
    Implement security and compliance frameworks
    Install, migrate, and manage Windows Server and Desktop Operating Systems
    Employ automation and scripting (PowerShell, Bash, Python, etc.)
    Resolve end-user issues through troubleshooting and offer application support

    Experience of the Senior/2nd/3rd Line IT Technical Support Analyst

    Experience in an Infrastructure or senior IT Support Position
    Demonstrated expertise in Microsoft 365 environment
    Ideally and understanding of Azure
    Strong Communication skills and ability to provide solutions in a professional and organised manner

    Rory wants:
    IT Support, IT Engineer, M365, Azure, Microsoft

    Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'

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