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    Performance Lead Remote - Aldershot, Hampshire, United Kingdom - DXC Technology

    DXC Technology
    DXC Technology Aldershot, Hampshire, United Kingdom

    1 week ago

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    Description
    At DXC Technology, we're people first. We have a flexible, autonomous, and open work culture.

    We're focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs.

    With 130,000 employees worldwide, DXC Technology is one of the world's leading technology services providers.

    We have a great opportunity for an Account Delivery Lead to join our growing team based On Site in our Aldershot office.

    The Account Delivery Lead (ADL) works collaboratively with the Programme Manager, Project Managers and Team Leads to ensure contracted services are being delivered to time, cost and quality and any deviations are reported to leadership team as soon as they become known.

    The ADL is part of the wider Defence Account Delivery Team and reports into the Top Level Budget ADL.
    Overall management of the AMPA programme of work covering both Run and Change activities.
    ~ Working with the Programme Manager, Project Managers and Team Leaders to ensure that any issues are escalated and monitored to completion.
    ~ Chairing the monthly Account Change Board.
    ~ Attending calls to provide risks and opportunities to the senior leadership team.
    ~ Drives service and quality improvements by ensuring delivery issues are resolved, implementing service and productivity improvements and cost optimization plans.
    ~ Assist in the day-to-day delivery of assigned client accounts.
    ~

    • Support the Account Delivery Manager in ensuring efficient account operations.
    ~

    • Contribute to budget management and cost control for the accounts.
    ~

    • Assist in tracking key performance metrics and objectives.
    ~

    • Stay informed about industry trends and their impact on account strategies.
    ~

    • Address account-related issues and escalate as needed.
    ~

    • Provide regular status updates on account performance.
    ~ Experience of managing projects to cost, time and quality.
    ~ Experience of managing risks and opportunities.
    ~ Excellent time management skills
    ~ Experience of working and leading software development programmes.
    ~ Bachelor's degree in a relevant field or equivalent combination of education and experience
    ~

    • Extensive years of relevant work experience in industry, in a similar role
    ~

    • Proven experience in account delivery and leadership roles
    ~

    • Proficiencies in strategic planning, client relationship management, and team leadership
    ~

    • An advanced degree in a relevant field is a plus
    ~

    • Relevant certifications such as PMP (Project Management Professional) is a plus
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