Jobs
>
Slough

    Customer Support Representative for Supported Housing - Slough, Berkshire, United Kingdom - Cardo Group

    Cardo Group
    Cardo Group Slough, Berkshire, United Kingdom

    2 days ago

    Default job background
    Description

    Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.

    Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands.

    We are currently looking for a Customer Service Administrator to join our team in Langley.
    Supporting the Branch with raising and updating complaints on our CRM system.
    Ensure we comply with complaints procedure within group and wider policy of clients.
    Maintaining / updating CRM system with full details, including notes and emails at all times.

    Carrying out full investigations, collaborating with the Operational Team to identify any service failures, pulling together timeline and outcome of works, in order to identify required actions to rectify failures.

    Allocating repairs to DLO / Sub contractors, ensuring jobs are locked on the system to ensure they aren't moved.

    Monitoring of complaints to resolution.
    Entering Compliments on our CRM system and forwarding to relevant Line Manager.

    This role would suit someone coming from a housing background, used to working in a fast paced customer service environment.

    Please note this is a fully office based role. 25 days holiday + bank holidays

    • The opportunity to purchase additional annual leave
    • Birthday day off
    • Generous pension scheme
    • At Cardo Group we value diversity. We value our differences such as age, gender, LGBT, ethnicity, religion, and disability.
    We are working hard to build a business that is as diverse and inclusive as the communities we serve.
  • Service Care

    Housing Business Support

    1 day ago

    Service Care Slough, United Kingdom

    We are currently working with a Local Authority based in Berkshire and looking for a Housing Assistant. · This is a Temp Contract that is due to start asap · There may well be some scope to work from home as well. · - **Job title**: Housing Business Support · - ** Is the job insi ...

  • Abri

    Housing Support Partner

    2 days ago

    Abri Windsor, United Kingdom

    Are you ready to make a real difference in people's lives? We are thrilled to offer an exciting opportunity for passionate individual to join our dynamic frontline team as a Housing Support Partner · At Abri, we pride ourselves on providing exceptional service to our customers. A ...

  • Housing Solutions

    Supported Housing Officer

    5 days ago

    Housing Solutions Maidenhead, United Kingdom

    **Vacancy Supported Housing Officer**: · - **Salary Circa £31,160 per annum plus car allowance £2,621 per annum**: · - **Hours Full Time, 37 hours per week**: · - **Location Office Based, Maidenhead** · **About The Role** · You will conduct site visits/inspections to ensure compl ...

  • Housing Solutions

    Supported Housing Officer

    2 days ago

    Housing Solutions Maidenhead, United Kingdom

    **Job details**: · - Job reference · - REQ0105 · - Date posted · - 16/02/2024 · - Application closing date · - 03/03/2024 · - Location · - Maidenhead · - Salary · - Circa £28,340 - £30,160 per annum · - Package · - Car Allowance £2,621 per annum · - Contractual hours · - 37 · - B ...

  • YMCA St Pauls Group

    Housing Support Assistant

    4 days ago

    YMCA St Pauls Group Uxbridge, United Kingdom

    **Housing and Support Assistant Job Description** · **Responsible to**: Housing and Support Coordinator · **Responsible for**: No direct reports · **Hours of Work**: 30 hours per week on a shift Rota including weekends · **Work Location**: YMCA St Paul's Group, Britwell, although ...

  • Cromwood Housing

    Housing Support Officer

    2 days ago

    Cromwood Housing Hillingdon, United Kingdom

    Cromwood Housing specialise in providing housing solutions to those in housing need. We do this through long established partnership working with Local Authorities, the Home Office, and property owners. · We are looking for an experienced **Housing Support Officer** to manage blo ...

  • One YMCA

    Supported Housing Officer

    2 days ago

    One YMCA High Wycombe, United Kingdom

    One YMCA is entering a period of rapid expansion and growth, with aspirations to both diversify and strengthen our housing provision. Working with and supported by local partners, whilst accessing a range of funding streams, we aim to successfully deliver the 2025 Missions 25 (5 ...

  • Building Recruitment Company

    Housing Support Assistant

    4 days ago

    Building Recruitment Company Greenford, United Kingdom

    **Housing Support Assistant** · **LOCATIONS**: Greenford · **SALARY**: £16,669.50 · **DURATION**:Permanent · **HOURS**: 30 hours per week · (**6 Hour shifts including evenings and weekends**) · **Daily Duties** · - Be the first point of contact for residents and visitors - respon ...

  • Venn Group

    Supported Housing Officer

    2 days ago

    Venn Group Buckinghamshire, United Kingdom

    **Supported Housing Officer** · An ambitious and sector leading charity are currently recruiting for a Supported Housing Officer to join their team on a temporary basis in Buckinghamshire. You will work as part of a small and committed team supporting individuals with the transit ...

  • Venn Group

    Supported Housing Officer

    2 days ago

    Venn Group High Wycombe, United Kingdom

    **Supported Housing Officer** · **Ref: 67191** · A well-established charity is currently recruiting for a **Supported Housing Officer** to join their team on **a part-time, temporary to permanent** basis in **Buckinghamshire**. This role will focus on supporting **homeless person ...

  • CC Housing Management Ltd

    Supported Housing Officer

    5 days ago

    CC Housing Management Ltd Moor Park, United Kingdom

    **About Us** · We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support ...

  • Bridge of Hope

    Supported Housing Officer

    4 days ago

    Bridge of Hope High Wycombe, United Kingdom

    Deliver emotional and life skills based support, assisting service users with day-to-day tasks · - Complete support plans and risk assessments with the service users · - Enforce tenancy conditions in line with procedures including low-level anti-social behaviour and rent arrears ...

  • 4Recruitment Services

    Supported Housing Support Worker

    2 days ago

    4Recruitment Services Aldershot, United Kingdom

    4Recruitment Services are seeking a Supported HousingSupport Worker for our client based in Aldershot. · The client operates a supported housing serviceto single veterans who are homeless or at risk of homelessness and who have support needs. Many of the service usersare ex-servi ...

  • AGS Support Facilities Limited

    Housing Support Worker

    2 days ago

    AGS Support Facilities Limited Brent, United Kingdom

    **HOUSING SUPPORT WORKER - Supported Housing** · **Organisation: AGS SUPPORT FACILITIES LIMITED** · **We are a Limited Company friendly organisation** · - AGS strives to be diverse and inclusive and be a place where we listen and celebrate what is both common and different to bec ...

  • Rocasa Consulting Limited

    Supported Housing Officer

    3 days ago

    Rocasa Consulting Limited West Wycombe, United Kingdom

    Job Overview: · We are seeking a Supported Housing Officer working in High Wycombe · This is a temporary to permanent position. · This will be working on shift rotation, including some weekend work. · The shifts: · Job Types: Temp to perm · Contract length: 6 months · Pay: £15.30 ...

  • Unity Housing Support

    Housing Support Officer

    5 days ago

    Unity Housing Support North West London, United Kingdom

    **HSO - Job Advert/Specification** · **Unity Housing Support is a provider of an intensive housing support service in the London across London. We have an exciting opportunity for a proactive and versatile individual to join our North and North West London service as a Housing Su ...

  • Sovereign Housing

    Supported Housing Officer

    2 days ago

    Sovereign Housing Thatcham, United Kingdom

    Public Sites · We have an opportunity for a full time **Supported Housing Officer** to join our team. · You'll be covering our schemes in Hampshire, on a fixed term basis until the end of September 2023. · This role will be out on the field working with residents, visiting proper ...

  • Christian Family Concern

    Housing Support Worker

    1 hour ago

    Christian Family Concern South Croydon, United Kingdom

    Christian Family Concern is seeking to fill a part-time position in our Supported Housing Team. · Christian Family Concern runs a well-established supported housing scheme in South Croydon, for young single mothers and pregnant young women. We liaise with local authorities and ot ...

  • Raven Housing Trust

    Supported Housing Assistant

    4 days ago

    Raven Housing Trust Redhill, United Kingdom

    Location · Redhill- Discipline: · - Customer Experience & Support- Job type: · - Fixed Term- Salary: · - £24,500- Job ref: · Published: · - about 3 hours ago**Up to 12 month FTC, Full time, 36 hours p.w.** · **Redhill** · Job Description - Supported Housing Assistant · Raven is h ...

  • Edenvale Recruitment

    Housing Support Worker

    2 days ago

    Edenvale Recruitment Guildford, United Kingdom

    **Edenvale Recruitment** are recruiting for an experience **Housing Support Worker** to join our team in the **Guildford.** · As a Housing Support Worker, you will have experience working with vulnerable client groups and delivering structured support in either housing or social ...