- Manage and nurture relationships with existing customers to ensure continued satisfaction and loyalty.
- Develop in-depth understanding of client needs and work collaboratively to deliver solutions that enhance their experience with Vox Group's offerings.
- Implement strategic account plans that drive retention, upselling, and cross-selling opportunities within the existing client base.
- Serve as the main point of contact for clients, addressing queries, resolving issues, visiting their offices, building relationships, and providing expert advice.
- Coordinate with the marketing and product teams to align service offerings with client needs, thereby enhancing customer satisfaction and business growth.
- Regularly review account performance, preparing detailed reports and presentations for senior management.
- Represent Vox Group at industry events and client meetings, enhancing brand presence and client engagement.
- Foster a positive and collaborative environment within the team, sharing insights and strategies that drive collective success.
- Proven experience in account management, especially within the travel and tourism sector.
- Exceptional people skills with the ability to build and maintain strong client relationships.
- Analytical thinker with an initiative-taking approach to problem-solving and client management.
- Excellent organisational and time management skills, capable of managing multiple accounts efficiently.
- Strong communication skills, proficient in presenting and negotiating.
- Fluency in English is essential; additional language skills are a bonus.
- Good education and experience in tourism related marketing, sales, or a relevant field preferred.
- A dynamic and supportive environment in a fast-paced and growing industry.
- A competitive salary package that recognises the importance of your role and your contributions.
- Performance-linked bonuses that reward your dedication and success.
- Opportunities for personal and professional development.
- A culture that values innovation, teamwork, and a commitment to exceptional service.
-
Account Manager
5 days ago
Profiles Creative London Area, United KingdomCompany Overview: · My client is a world-renowned retail design agency, on our mission to create stunning and engaging retail experiences. They work with top brands across various industries, turning customer engagement into an art form. They are expanding and looking for a dynam ...
-
Management Accountant
2 weeks ago
Harmonic Finance™ | Certified B Corp London Area, United KingdomManagement Accountant | Fast Growth Drinks Scaleup | London / Hybrid · Harmonic Finance are working on an exclusive basis with one of the UK's fastest growing drinks businesses on the hire of a Management Accountant to join the team. · Only a few years into their journey, throug ...
-
Management Accountant
3 weeks ago
TalentEdge Camden Area, United KingdomMANAGEMENT ACCOUNTANT · PLEASE NOTE THIS ROLE IS BASED IN THE OFFICE 4 DAYS A WEEK · My client, a MEDIA/ENTERTAINMENT business based near HOLBORN STATION , is seeking an accomplished a MANAGEMENT ACCOUNTANT to join whilst they begin their next exciting growth phase. This is an in ...
-
Management Accountant
2 weeks ago
Trace – Expert Accountancy Recruitment London Area, United KingdomManagement Accountant, 6-9 Month Fixed Term Contract, up to £70,000, Private Equity firm, London, and Hybrid · We will be reviewing CVs throughout the process so please apply as soon as you are able to. · We are committed to ensuring the entire process is inclusive and accessibl ...
-
Management Accountant
3 weeks ago
Ignata Finance - a ZRG Partners Company Camden Area, United KingdomIgnata Finance – ZRG Partners are partnering with a high end Fashion business to recruit a Management Accountant. You will be responsible for preparing the management accounts and leading on cash flow forecasting along with key financial controls. This is a great role which offer ...
-
Account Manager
5 hours ago
Dynamic Talent Consulting London Area, United KingdomAccount Manager – Medical Communications · Position: Account Manager (medical affairs) · Location: London (hybrid) · Contract Type: Permanent · Salary: £35k+ (dependent on experience) · Start: ASAP · Account Manager - · This is an excellent opportunity to join a successf ...
-
Account Manager
5 hours ago
The Industry Club London Area, United KingdomOne of Londons top integrated creative agencies has an opening for a social-first Account Manager. · They are one of the most famous agencies in London and need a veritable social expert to join the team to work on two well known brands in the retail/fashion space - ideally with ...
-
Management Accountant
5 days ago
Camino Search London Area, United KingdomCamino Search are delighted to be partnering with a PE backed technology business, they've been through significant investment are expanding internationally. As a result, they're looking to scale with finance function with an ambitious Management Accountant. · The successful cand ...
-
Management Accountant
1 week ago
Equifind London Area, United KingdomEquifind have teamed up with a market leading investment management firm in London, who are looking for a management accountant to join the ranks, for the next year. · You'll be joining a small finance team to lend a hand with all thing's month end and reporting. You'll get some ...
-
Senior Management Accountant
5 hours ago
Venn Group London Area, United KingdomVenn Group are working with a private healthcare provider who are looking for a Senior Management Accountant to join their team. · Location: North London (3 days on site) · Salary: £55,000 - £57,000 (study support available) · Key responsibilities and accountabilities · Prep ...
-
Senior Account Manager
5 hours ago
Jenny Packham London Area, United KingdomOne of the UK's most successful and independent luxury fashion brands with global recognition, Jenny Packham has become the design house of choice when it comes to social dressing. The eponymous label now comprises ready-to-wear, resort, bridal, accessories and lingerie collectio ...
-
Senior Management Accountant
3 weeks ago
Monex Europe Camden Area, United KingdomWho we are · Monex Europe Limited is a corporate FX and hedging provider based in the City of London, and authorised by the Financial Conduct Authority as a payments services firm. · Monex Europe Limited is part of the wider financial services group, Monex SAB de CV ("Monex"), an ...
-
Key Account Manager
5 hours ago
Zest Scientific (division of Zest Business Group) London Area, United KingdomZest Scientific is recruiting a Key Account Manager for a Global Pharmaceutical organisation. · The Key Account Manager is at the centre of implementation of the strategy and objectives within our therapy areas balanced with truly focusing on patient outcomes. · The Key Account ...
-
Account Manager
1 week ago
Neko London London Area, United KingdomAccount Manager - 3 Month Fixed Term Contract - Creative Agency - Luxury / Beauty - Up to £40,000pa · We are working with arguably one of the most prestigious creative agencies in the luxury fashion, beauty and lifestyle space who are looking for an Account Manager or someone s ...
-
Management Accountant
3 weeks ago
Trinnovo Group | B Corp™ London Area, United KingdomInterim Management Accountant · London · Full Time 2-3 days a week Hybrid working · £2-300pd Inside IR35 · June Start · 6 month contract · Broadgate Search are currently partnered with a global Education organisation who require an Interim Management Accountant · Res ...
-
Management Accountant
3 weeks ago
Trace – Expert Accountancy Recruitment Camden Area, United Kingdom· Management Accountant, Skincare/Cosmetics, West London, £ months · We are working with a global, growing skincare brand who are Bcorp certified and as sustainable as can be (vegan too) They manufacture all their products in the UK and have a huge focus on being a green and cle ...
-
Management Accountant
3 weeks ago
Harmonic Finance™ | Certified B Corp Camden Area, United KingdomManagement Accountant | Fast Growth Music Distribution Business | London · Harmonic are delighted to be working exclusively with one of the most exciting, fast growth Music Industry businesses in the search for a management accountant to join their ever growing team. · The Busine ...
-
Account Manager
3 weeks ago
PropSource Consulting London Area, United KingdomMy client is a public relations and communications agency, working in the built environment sector on diverse accounts within urban regeneration, renewable energy, infrastructure, and market research. · They are seeking a Senior Account Executive or Account Manager to join thei ...
-
National Account Manager
1 week ago
Vertical Advantage London Area, United KingdomA leading sports nutrition brand looking for someone to take ownership of an eCommerce P&L across Europe, leading on strategy & capability development for Amazon + other marketplaces. · This is a great opportunity if you're looking to broaden your international experience and mov ...
-
Account Manager/ Senior Account Manager
3 weeks ago
Bloom London Area, United KingdomWe are looking for Account Managers and Senior Account Managers with relevant brand agency experience to join our fantastic Client Services team. You'll be working across key FMCG and drinks accounts alongside Strategy, Design and Production to successfully deliver on client proj ...
Account Manager - London Area, United Kingdom - Vox Group
4 weeks ago
Description
ACCOUNT MANAGER – LONDON – VOX GROUP
Job Title: Account Manager – London
Type: Permanent
Work Arrangement: Hybrid
Location: London N7 8GR, UK
Salary: Competitive, reflective of the role's significance and the candidate's experience
Contract Type: Full-Time
Job Description:
Vox Group, the global leader for innovative solutions in tourism and culture, is seeking an initiative-taking Accounts Manager to join our London office. This pivotal role focuses on managing, supporting, and developing our relationships with existing clients in London and the UK, ensuring their ongoing satisfaction and engagement with our comprehensive range of guiding products and services. While the primary focus is on current accounts, the ability to attract new clients is also valued.
Key Responsibilities/Tasks:
Requirements:
What We Offer:
About Vox Group:
Vox Group consists of dynamic sub-brands including Vox, Vox City, and Sycomore, each leading in its niche of the tourism and cultural sectors. We are dedicated to pioneering multilingual and multimedia solutions that enhance travel and cultural experiences globally. Our mission is to empower our partners and inspire travellers through innovative, sustainable solutions.
Applications:
Please include a one-page cover letter detailing your motivation for applying, your salary expectations, and an overview of your professional journey, accompanied by your resume and current employment terms.
Please direct your application to:
We are eager to welcome a new member to our Vox Group family who is passionate about driving customer success and growing with our team
The Vox Group is an equal opportunity employer, committed to diversity and inclusivity. We welcome applications from all qualified candidates and accommodate applicants' needs under the respective labour laws of the UK where they must be domiciled for work with Vox Group.