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Southampton

    Customer Insights Manager - southampton, United Kingdom - Harnham

    Harnham background
    Engineering / Architecture
    Description

    INSIGHT MANAGER (CLIENT-SIDE)

    UP TO £60,000

    SOUTHAMPTON (1X DAY A WEEK)

    We are working with a leading UK retailer who are looking to expand their insights team with new talent. Using both quantitative and qualitative data to help inform strategy and play a key part in improving customer experience. You'll be a core part of the team and will be involve presenting actionable recommendations to senior stakeholders.

    THE ROLE:

    The Insight Manager will have the following responsibilities:

    • Deliver insights senior stakeholders
    • Work across both quant and qual research projects
    • Using research and insight to help inform overall business and brand strategy
    • Collaborate with the wider teams in the business to support with business insights
    • Support with ad-hoc projects
    • Mentor junior members of the team
    • Manage internal and external stakeholder relationships, including agencies

    YOUR SKILLS AND EXPERIENCE:

    The ideal Insight Manager will have:

    • Knowledgeable with quant and qual methodologies
    • Great communication skills
    • Comfortable presenting to senior stakeholders
    • Being able to tell a story using data
    • Experience managing projects from end to end

    THE BENEFITS:

    • A salary up to 60K
    • Hybrid working
    • Pension

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