- Assume responsibility for the branch P&L, ensuring profitable sustainable growth.
- Take overall responsibility for the day to day running of the Branch by providing support to the sales and workshop teams and ensuring that the branch runs smoothly and efficiently.
- Work closely with all teams to ensure customers' requirements are met and delivered on time.
- Attending customer sites and regularly interacting with and building relationships with customers
- Attend bi-annual Branch Managers meetings, held across all company branches.
- Support the administrative task within the sales office ensuring that documentation produced is accurate and in line with company procedures. This line of support will involve supervising your internal sales team or raising actions with senior management
- Promptly action customer enquiries and leads. Direct and coordinate new and potential enquiries to appropriate Technical and Sales support staff.
- Advise and discuss with purchasing future inventory requirements or changes based on new and potential business as and when they occur.
- Ensure adequate staff levels to cover absences and peak workloads
- Ensure all personnel matters are resolved in accordance with the company's guidelines
- Carry out performance appraisals with all team members on an ongoing basis, sustaining a culture of development and personal growth.
- Support other the other branches as and when required with their goals.
- Commercially astute and aware of customer demands and associated costs & implications
- Strong negotiating skills
- Troubleshooting and problem solving
- Management background with strong team development ethos.
- Excellent communicator.
- Organisation and prioritisation skills
- Problem analysis and solving
- Accuracy and attention to detail
- Adaptability and ability to work under pressure
- Ability to absorb and interpret technical information
- Knowledge of the Fluid Power Market
- Experience of selling into local B2B businesses.
- Annual Company Bonus Scheme
- Company car or car allowance
- Enhanced holiday entitlement
- Company sick pay plan
- Paid time off for appointments
- Dynamic and collaborative work environment.
- Secure and stable employment
- Equal Opportunities employer
- Employee care 24/7 helpline
- Pension Plan
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Branch Manager - Glasgow, United Kingdom - Osprey Engineering Solutions
Description
Branch Manager - GlasgowMy client specialises in high quality, economical industrial hose, hydraulics and associate site services. A reputable and successful company with a great work ethic.
An energetic Branch Manager is required to manage the Glasgow office. You must be enthusiastic, proactive, a team player with management and P&L experience.
Responsibilities
Essential Skills and Experience:
Desirable Skills:
Benefits: