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    White Goods Engineer - United Kingdom - Pacifica

    Pacifica
    Pacifica United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description
    Pacifica - Domestic Appliance Engineer
    Pacifica is one of the UK's largest providers of outsourced support and repair of domestic appliances.
    As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
    We are proud to care for our customers' appliances for a more sustainable world.

    As an experienced field based domestic appliance engineer, you will be provided with the tools to win and succeed.

    Our field community of employed engineers are there to share best practices and to feel part of a team, creating and delivering service excellence for every customer.

    Every day you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams who together and independently work productively to repair our customers appliances in their homes.

    Our employees are integral in achieving our vision, and our field engineers are the essential fuel powering our success.

    We recognise the value our people bring, that's why we consistently improve and invest in in specialised manufacture training, appliance test equipment, engineer PPE and bespoke in-house easy to use engineer service software to ensure you have all the tools available to you to do your role efficiently and safely.

    We operate a City and Guilds Assured Training scheme, that will provide you if required with product upskilling, enabling you to expand your skill set
    Specialised Manufacturer Training - As a multi-brand repairer, specialised Manufacturer training is available from the leading appliance brands

    Planning team - Engineers' daily routing is planned by our Office Team, based at our Head office in the North East.

    Pre-ordering software - All our Engineers are able see their jobs in advance and pre-order the required parts, putting you in charge of your own jobs and productivity bonus scheme.

    Field and office-based support - Our engineers are supported daily by regional service managers and area service managers in the field, and by office-based service desk teams and manufacturer technical teams.

    Competitive salary with quarterly wage increases based on performance to a maximum of £50,000 per annum, based on skill set and performance for a 40 hour week.

    Bonus scheme available to increase your earnings.
    Working 8 hour day (usually 9am-5pm), Monday - Friday.
    Intime daily parts delivery to a designated parts collection point local close to your location.

    Company van, including air-conditioning, electric windows and car play, fuel card, uniform, specialist tools, mobile tablet and PPE are all supplied.

    Company Pension scheme
    Private Van use (optional, subject to HMRC Tax rules)
    Up to 33 days annual holiday allowance including 8 bank holidays
    Wellbeing and fantastic work - life balance
    Excellent opportunities for progression and promotion within our business.
    Company online retailer saving portal
    Costa card gift cards - monthly nominations by Team Managers
    Van stock supplied and automatically replenished based on your personal usage.

    Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.

    Easy to use in-house engineer software for repair visits
    Specialist training
    IMPORTANT - You will need to hold a full UK Manual Driving Licence with no more than 6 points
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