- Robust Motor Insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures.
- You must be passionate about the delivery of exceptional customer service experience.
- Cert CII, or working towards this or keen to undertake the qualification in the future.
- Highly organised and have great time management.
- Excellent communication skills both verbally and written.
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Motor Claims Handler - Leeds, United Kingdom - THE START PARTNERS LTD
Description
Join our collaborative and dynamic Claims team as a Motor Claims Handler
We are looking for skilled and seasoned experts to join our Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement.
This is an excellent opportunity if you have Motor Claims experience and are looking to progress your personal development and are seeking a more collaborative working environment.
Working for a company that boasts a very people centric culture and approach to work.
Putting the customer at the heart of everything you do, utilizing 'know your customer' and treating customers fairly, handling claims in line with compliance, FCA regulations and business policies & procedures.
What you will be doing:
You will be managing Motor Claims ensuring service standards are met and/or exceeded.
Keep an efficient diary system for all claims, ensuring claims are chased as needed.
Ensure complexed claims are handled as per the group procedures.
Provide the broking department and clients with claims information and reports as required.
Acknowledge all new claims to both clients and insurers and keep clients informed and ensure best outcome on each claim.
Attend client meetings and present claims information as required.
Ensure personal CPD is managed and kept up to date by keeping skills and knowledge current.
To excel in this role, you'll need....
Package:
Competitive salary between £22k - £30k depending on experience.
A number of great benefits
Hybrid working
An equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, color, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
