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Brentwood

    Customer Care Coordinator - Brentwood, United Kingdom - Wheatstone Solutions

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    Permanent, Full time
    Description
    Customer Care Coordinator - Brentwood - Permanent - £30,000


    A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area.

    This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.

    Duties


    • Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
    • Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
    • Provide support and advice to sub-contractors.
    • Speak with Site or Constructions teams as necessary to ensure customers' queries are answered accurately, efficiently, and consistently.
    What are they looking for


    • Experience working with another House Builder in a similar role.
    • Experience using CRM systems and inputting data in an office-based setting is essential.
    • Excellent communication skills
    For more information please apply below or contact Chris Ellis at Wheatstone Solutions

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