- Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
- Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
- Provide support and advice to sub-contractors.
- Speak with Site or Constructions teams as necessary to ensure customers' queries are answered accurately, efficiently, and consistently.
- Experience working with another House Builder in a similar role.
- Experience using CRM systems and inputting data in an office-based setting is essential.
- Excellent communication skills
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Care Coordinator
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Care Coordinator
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Primary Care Network Care Coordinator
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Care Coordinator
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Care Coordinator
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Customer Care Coordinator - Brentwood, United Kingdom - Wheatstone Solutions
Description
Customer Care Coordinator - Brentwood - Permanent - £30,000
A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area.
Duties