Sales Support Administrator - Bury, United Kingdom - Utility People

Utility People
Utility People
Verified Company
Bury, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Summary:
Our client, an


Independent Commercial Gas Supplier who are renowned for their innovative products such as

100% biogas, utility connections and delivering

first class customer service are looking for a Sales Support Administrator to join their expanding sales team. Your primary function is to assist the Sales team with

administrative tasks. In this position, you will deal with

incoming calls,

manage sales enquiries, keep

sales records

and customer records. Any experience in

energy / utilities would be advantageous. If you are an enthusiastic individual, passionate about delivering a quality service and have


Role and Responsibilities:


  • Completing quality control checks on completed sales and ensuring expected standards are met at all times
  • Assisting the diary management of the Sales team
  • Assisting the Sales Team Leader in identifying sales opportunities
  • Assist the Sales department with aftersales care by liaising with brokers by confirming lock in confirmations and chasing any further documentation required
  • Supporting the business by assisting in the preparation of renewal opportunities
  • Support the launch of new products and services through effective internal and external communication
  • Process price book sales and liaise with brokers to solve sales rejections and queries
  • Support backoffice in providing aftersales support and customer care
  • Support Account Managers (the Sales team) in their daytoday sales processes
  • Generate and submit customer quotations as and when required
  • Generate reports as and when required

Skills and Experience:


  • Industry and Sales Support Experience (advantageous)
  • Selfmotivated
  • Excellent verbal and written communication skills, as well as customer service skills
  • Good arithmetic skills
  • Computer literate with good Excel and Outlook skills
  • Excellent attention to detail
  • Good at working as part of a team and individually
  • Excellent organisational and time management skills
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