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Experience Manager
4 days ago
Kapten & Son GmbH United KingdomHey Wir sind Kapten & Son – mit ca. 200 Mitarbeiter*innen arbeiten wir täglich daran, die führende D2C Backpack Brand Europas zu werden. · Be(come) part of the experience als Country Manager (m/w/d) UK · Indem du Projekte leitest, den Markt analysierst und dein Wissen teilst, b ...
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Guest Experience Manager
1 day ago
Apex Resourcing Ltd London, United KingdomGuest Experience Manager / Duty Manager required by a leading Hotel in Shoreditch, London. · We are looking for a Guest Experience Manager / Duty Manager who is confident delivering exceptional service to guests and visitors and that is confident in leading small teams and their ...
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Customer Experience Manager
1 week ago
REGEN SOLUTIONS (U.K) LTD London, United Kingdom**Customer Experience Manager** · **Maintenance Contractor** · **Full time, Permanent** · **West London** · **£38,000 - £45,000 PA** · **Summary**: · Responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the de ...
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Resident Experience Manager
1 week ago
Greystar Europe London, United KingdomThe Resident Experience Manager supports in the delivery of the day-to-day resident experience objectives of the property in order to achieve occupancy and retention goals. Leading the team by example you will contribute towards building a vibrant, safeand welcoming community our ...
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Adobe Experience Manager
4 days ago
MECS Communications Ltd London, United Kingdom Full timeAdobe Experience Manager - Developer · AEM, AEM Site, AEM Assets, Java, JavaScript, CX, UX, UI · UK wide - Work from Home, Fully remote working · @mecscomms is recruiting for a remote based, home working Developer, on Adobe Experience Manager (AEM) cloud application platforms. Th ...
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Digital Experience Manager
4 days ago
Morgan McKinley London, United KingdomA leading international eCommerce and real estate business that is investing heavily into digital & technology is looking to further scale their digital marketing teams. This is a highly exciting, transitional period for the global organisation as they arecoming off the back of a ...
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Patient Experience Manager
1 week ago
Venn Group London, United Kingdom**Full Time Temporary ContractRequirement** · **Patient Experience Manager (Complaints Manager)** · Venn Group is currently working with a reputable healthcare organisation in London for a Patient Experience Managerto support the organisation. · - Experience in dealing with compl ...
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Customer Experience Manager
5 days ago
Morgan Philips Specialist Recruitment London, United KingdomMorgan Philips Specialist Recruitment bring to the market this fantastic new role within our of our key clients in the Commercial Cleaning & Facilities Management Industry. Our client is a Contract Cleaning business who specialise in high-end venues, officesand restaurants, this ...
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User Experience Manager
1 week ago
Royal British Legion Trading Ltd London, United Kingdom Full timeAre you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. · Come and be part of the leading Armed Forces charity, making a diff ...
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AJ Chambers London, United Kingdom**AJ Chambers is working with a Top 50 firm who are looking for an experienced management accountant to join their growing outsourcing team.** · You will join a friendly, sociable firm with great career prospects. · **Benefits**: · - 23 days holiday + bank holidays + buy 5 extra ...
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Corecruitment International London, United Kingdom Full timeJob Title: Senior Customer Experience Design Manager · Location: Middle East · Package: £90,000-£100,000, plus family package, plus benefits · I'm currently supporting a global hospitality group, based in the Middle East, with their search for aSenior Customer Experience Design M ...
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Boston Consulting Group London, United Kingdom**WHAT YOU'LL DO**: · You'll work with senior leaders to keep track of our project portfolio, prioritize the pipeline of new projects, put together project teams, and financial tracking of the team's overall budget. You will work with project managers to set up the timelines and ...
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Senior Project Manager Vms Experience
1 week ago
Experis LTD London, United Kingdom**Senior Project Manager (VMS Experience)** · We're on the lookout for a HR Project Manager to join a largescale organisation who are working on a project to deliver a new software which will manage records and payments. · This project will require managing multiples country requ ...
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Qual Research Manager, Pharma Experience
1 week ago
Hasson Associates Recruitment Ltd London, United Kingdom**Bio**: · This independently owned and award winning run pharma research agency are looking for an experienced Qualitative Research Manager to join their expanding UK team. · They work across a range of different therapeutic areas and are continuously pushing boundaries are thou ...
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Henley Morgan London, United KingdomAn experienced IT Manager with SAP Business One experience is required for a successful privately owned business in London. · This is a great opportunity for an IT Manager with previous SAP B1 experience to put their mark on a growing business and become the owner the IT and SAP ...
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Lived Experience Leadership Team Manager
1 week ago
Mind London, United Kingdom**Permanent - 35 Hours** · We have big goals over the next few years. · We're going to be fighting for mental health in a way we never have before. · Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Th ...
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CHAPMAN RECRUITING LTD London, United Kingdom Full timeIf you're looking for a meaningful, stable job that changes people's health for the better, look no further. A career with our client is more than just a job; it's an opportunity to make a real difference in the lives of their patients and community while building a professional ...
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SAP Business One IT Manager Retail Experience
2 weeks ago
Henley Morgan London, United KingdomWe are currently looking for an experience IT Manager with SAP Business One experience is required to join the company of a growing luxury retail business in London · Here you will be the leader of all IT and SAP B1 systems and will be working with all departments to achieve the ...
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Quality Assurance Manager Uk Sox Experience
2 weeks ago
eFinancialCareers London, United KingdomOn behalf of Tesco Bank, AMS are now looking for a **Quality Assurance Manager (UK SOX Experience)** for an initial contract length of **3 Months** Based **fully remote**. · Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products des ...
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Experience Manager
1 week ago
GradBay London, United KingdomAbout Us: · Our institution is a leading Higher Education establishment in Europe, specializing in the study of Asia, Africa, and the Near and Middle East. Positioned to play a significant role in reshaping global higher education, we are driven by a new strategic plan focused o ...
Customer Experience Manager - London, United Kingdom - spaceOS Limited
Description
Equiem is an Australian-founded , now a global leader in property technology ('proptech').We launched the world's first tenant experience app for office buildings - a key innovation that helps commercial landlords digitise their buildings and make them exciting, productive and vibrant places to work.
Imagine your dream work environment - this is what we help deliver.Equiem started with two employees and one building in 2011.
Today, we have 130+ staff, and our app is live in 800+ buildings across Australia, Europe, the US and Canada - including many of the world's most recognisable skyscrapers and campuses.
It helped revolutionise how landlords engaged with their customers - the people in the building, creating a new category of technology called 'tenant experience'.
In an exciting move, Equiem recently acquired spaceOS, a European workplace management software company.We are looking for a highly motivated, well-organised, dynamic and creative Customer Experience Manager to join our small but ambitious team to work with our client in an iconic London property destination.
Our company is growing rapidly, and this is a fantastic opportunity for you to support our client delivery and engagement efforts at a pivotal point in their journey.
This is an integral role requiring a confident Customer Experience professional with brilliant relationship-building skills who can bring ideas to the table , challenge and influence senior stakeholders and roll their sleeves up with some tactical delivery as well as oversee the annual online user engagement strategy.
As Customer Experience Manager, you will be working closely with the client to develop and deliver an effective content and engagement strategy aligned to the brand identity of the estate and aimed at engaging each of the online audiences, including visitors, residents, retailers and office occupiers.
This will include a comprehensive calendar of in-person events and online campaigns.You will be responsible for a mix of engagement activities , including liaising with retailers on promotions and campaigns and delivering a strong and compelling online communication strategy to engage occupiers, visitors and residents for a landmark development.
There is a strong focus on client listening , stakeholder management , industry trend s, data analysis , and a need to drive best user engagement practices and build successful online campaigns , events and activations across all online user groups.
Developing and coordinating targeted and creative campaigns both online and for in-person eventsManage the CMS platform , including content creation and management
Daily management of product questions and troubleshooting
Ensuring all content produced is on-brand , consistent in terms of style, quality and tone of voice,
Identifying gaps in content and creating new material that is engaging and inspiring, ensuring it incorporates input from key stakeholders across the practices
You'll be based three-ish days a week at our client's office in Stratford and two-ish days in Equiem's London Office.
Solid customer-focused experience in Commercial Property/Real Estate~ Track record of excellence within an events and content-driven role
~ Proven track record of delivering digital and multichannel campaigns
~ Degree in marketing, business, or related industry (preferable)
~ Outstanding project management and prioritisation skills
~ A people person and active team member who enjoys finding a creative solution
~You'll be joining a team of bright, talented, driven individuals who love to excel and deliver great work, who celebrate wins together and prioritise time to socialise and connect in an inclusive and energetic environment with teammates who support and encourage, a space where your ideas are always welcome, and you have the trust, autonomy and freedom to own your role and make a real impact.
In return, we offer a fun, cohesive and flexible working environment with a team that thrives on achieving the ambitions we aim for, plus:
Opportunities to grow your career in a global company
Highly competitive compensation package
Private Health Insurance
Ability to purchase additional Paid Holidays
DIVERSITY & INCLUSION
As a company, we truly embrace diversity and inclusion on a day-to-day basis.
For our hiring process, however, this means that all candidates are accessed based on role requirements, regardless of race, colour, religion, gender, sexual orientation, national origin or on the basis of disability.
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Customer Experience Manager professionals in London
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George Nicholson
bioscientist
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Anushka Patel
Biomedical Science Graduate
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Ifeoma Nwakalor
Project Manager
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Dan Soliman
Human Resource Manager
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Sanjay Trivedi
Finance Controller, Snr Bus Partner / Analyst
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Steven George Johnson
Events Assistant/Manager