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    Events & Services Administrator - Reading, Berkshire, United Kingdom - Yolo Recruitment

    Yolo Recruitment
    Yolo Recruitment Reading, Berkshire, United Kingdom

    Found in: Jooble UK O C2 - 6 days ago

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    Description

    NEW SERVICE ADVISOR JOB

    My Client, a dealership in Reading who offer fantastic company benefits are currently looking to interview and take on a Service Advisor / Aftersales Advisor to join their team.

    Duties of the successful Service Advisor / Aftersales Advisor :

    • Ensuring that we always provide the highest level of after sales customer care and satisfaction, giving the customer the best possible experience.
    • Talks and listens to customers to build rapport and understand their service/repair requirements.
    • Uses a good understanding of the customer's needs to guide them towards the product/service that will best meet their needs.
    • Provides accurate estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly.
    • Encourages the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.
    • Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g., Ensures that each service or repair is followed up with a personal call to check the customer is happy with the service provide.

    Ideally, you will need to have previous service or aftersales experience and a full UK driving license for this role.

    Hours for my Service Advisor / Aftersales Advisor role are Monday to Friday 8.00 with rotational Saturdays 8.To apply for this Service Advisor / Aftersales Advisor role, please send your CV to YOLO Recruitment #J-18808-Ljbffr

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